Strategi Analisis Swot Sebagai Pengembangan Wisata Ekowisata Clungup Mangrove Conservation Malang

Abstract

Penelitian ini bertujuan untuk mengkaji strategi analisis strength, weakness, opportunity & threat sebagai dasar untuk mengembangkan wisata ekowisata Clungup Mangrove Conservation Malang. Jenis penelitian yang digunakan untuk melakukan penelitian analitik strategis SWOT dalam pengembangan transformasi ekowisata Clotup malang adalah deskriptif dan kualitatif. Alasan saya memilih uraian topik tersebut adalah karena saya ingin mengetahui cerita-cerita tentang Ekowisata Konversi Klungup Malang. Kemudian mengumpulkan, menafsirkan, dan menganalisis fakta-fakta aktual yang diperoleh dalam bentuk penjelasan. Keyword: Pengembangan Strategi, Ekowisata, Clungup Mangrove Conservation Malang.

Deeper Understanding of Customer Needs Utilizing Customer Relationship Management

“…These incentives might include everything from preferred services to accepting points for money spent, special purpose participation cards, rewards, and restrictions [12]. Reviewing the board of clients is crucial to regaining the loyalty of customers who have either cut down on the amount of business they do with the company or have completely stopped doing business with it [17]. It intends to reestablish relationships with former patrons of the organization who have since cut ties with the company [2].…”

“…The corporation is in a position to deliver a greater degree of support to its clientele as a result of its utilization of customer relationship management (CRM) frameworks. These frameworks make it easier to gather data about customers from a variety of different customer touchpoints and to disseminate that information within the company [17]. Because the value that each individual client brings to the company differs, it is essential for businesses to focus their marketing efforts and their efforts to deliver exceptional customer service on the customers who they deem to be their most valuable customers [13].…”

“…As a result of this, offering services to one's customers that are of a high quality and that are of a consistent standard is an essential component of operating a successful business. In addition to this, a company has the opportunity to carve out a considerable amount of market wiggle room for itself if it provides extraordinary customer service that is unparalleled in the sector as a whole [13] [17]. If the administration is going to play a significant role in the formation and cultivation of long-term connections with customers, then it is very necessary for it to always be of a very high quality and adhere to a standard that is always the same.…”

Enhancements in the Management of Relationships With Customers as a Means of Preserving Sales Performance

“…CRM is essential due to the fact that it contributes to the development of consumer trust and makes it simpler to sustain ties with customers [18]. Organizations are moving away from customer mass advertising in favor of dealing with a customer driven business strategy.…”

“…The method known as customer relationship management (CRM) entails an organization working to cultivate connections with certain clients. A customer-driven business process has the customer as its starting point, and the strategy should be prepared for identifying the major customer value by creating a close connection with the client [18].…”