Handbook of Public Administration 2003
DOI: 10.4135/9781848608214.n20
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Street-Level Bureaucrats and the Implementation of Public Policy

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Cited by 172 publications
(158 citation statements)
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“…By contrast, poll workers are temporary workers who, at most, work only a few days a year, and many work only a few elections before they retire. 2 Because they are temporary workers, poll workers are not likely to be part of the organizational culture of election administrators and, unlike teachers and police officers, are less likely to have shared norms or conformity (Meyers and Vorsanger 2003;Wilkins and Williams 2008). This temporary status heightens agency problems and enhances the discretion of poll workers.…”
Section: Poll Workers As Street-level Bureaucratsmentioning
confidence: 99%
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“…By contrast, poll workers are temporary workers who, at most, work only a few days a year, and many work only a few elections before they retire. 2 Because they are temporary workers, poll workers are not likely to be part of the organizational culture of election administrators and, unlike teachers and police officers, are less likely to have shared norms or conformity (Meyers and Vorsanger 2003;Wilkins and Williams 2008). This temporary status heightens agency problems and enhances the discretion of poll workers.…”
Section: Poll Workers As Street-level Bureaucratsmentioning
confidence: 99%
“…When rules and procedures are straightforward, easy to follow and applicable to the situation at hand, it is more likely that street-level bureaucrats will follow the rules and limit their discretion. In contrast, complex rules and procedures often increase discretion (Maynard-Moody and Musheno 2003, 93;Meyers and Vorsanger 2003). For poll workers, the level of complexity of voter-identification requirements is likely to influence the extent of poll-worker discretion.…”
Section: Influence Of Beliefs and Identities On Decision Makingmentioning
confidence: 99%
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“…Much of the literature is more evaluative than managerially inclined. Overviews of the trajectory of the literature can be found in numerous sources (Hill and Hupe 2009;Winter 2003;May 2003;O'Toole 2003;Meyers and Vorsanger 2003) and in almost every article.…”
Section: The Literature On Policy Implementation: An Overviewmentioning
confidence: 99%