2019
DOI: 10.1017/s1474747219000015
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Supporting decision-making in retirement planning: Do diagrams on Pension Benefit Statements help?

Abstract: This paper investigates whether exposure to explanatory diagrams can affect a major financial decision. In a controlled experiment, participants were given Pension Benefit Statements with or without one or two diagrams, before answering incentivised questions that measured recall, comprehension and choice of contribution rate. The diagrams had at best a marginal influence on recall or comprehension. Nevertheless, a diagram relating contributions to income projections prompted more participants to advocate high… Show more

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Cited by 3 publications
(2 citation statements)
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“…Clark et al (2019) found that among workers participating in a retirement plan, individuals who received an informational flyer increased their contributions in the months following the intervention relative to the control group. Lastly, McGowan and Lunn (2020) studied the influence of explanatory diagrams on people's understanding of how pensions work, and they found that although diagrams did not necessarily improve comprehension of pension products, they nonetheless supported decision-making by facilitating causal thinking.…”
Section: Conclusion: Policies and Future Directionsmentioning
confidence: 99%
“…Clark et al (2019) found that among workers participating in a retirement plan, individuals who received an informational flyer increased their contributions in the months following the intervention relative to the control group. Lastly, McGowan and Lunn (2020) studied the influence of explanatory diagrams on people's understanding of how pensions work, and they found that although diagrams did not necessarily improve comprehension of pension products, they nonetheless supported decision-making by facilitating causal thinking.…”
Section: Conclusion: Policies and Future Directionsmentioning
confidence: 99%
“…Relatedly, several papers have shown that the manner by which information is presented can impact retirement savings behaviors (e.g., Bernatzi and Thaler, 1999;Bateman et al, 2014Bateman et al, , 2015Bateman et al, , 2016aMcGowan and Lunn, 2020), as well as what specific information is included in plan disclosures (e.g., Bateman et al, 2016b). Regarding the presentation of information, McGowan and Lunn (2020) use a controlled experiment and show that presenting information on the link between contribution levels and expected retirement outcomes in diagram form (compared to a table) impacts planned behavior; specifically, people are more likely to give advice to increase retirement contributions after seeing the diagram.…”
Section: Information Presentation and Complexity On Retirement Planning Behaviorsmentioning
confidence: 99%