“…Some authors analyse the educational process in schools and universities, and at the same time pay attention to conflict determinants (Character development in schools, 1992; Tavokin, 2012). Others consider individual elements of the educational process, for example, the relationship of students and teachers (Wyrick, 2011;Clark, 2014;Hamre, Pianta, 2006;Ignatova, 2014;Vinokurov, Potapov, 2004). A number of works are devoted specifically to conflicts in educational activities and universities (Vinogradova, Kozina, 2011; Ryapisov, Ryapisova, 2016), as well as the influence of individual factors on the educational process and its elements (Banikina, Stepanov, 2016).…”