“…However, on the other hand, cognitive skills referring to knowledge and experience, resulting in an ability to understand and integrate culture-and context-dependent factors, are relatively higher in older age (Conen et al, 2011;Philips and Siu, 2012). Naturally, we should bear in mind that characteristics of older workers can be different among individual people (Rizzuto et al, 2012 of ICT, individual predispositions of users might contribute to their negative attitudes such as resistance to mandatory information systems within an organization (Laumer et al, 2016a). In addition, some characteristics of older workers, such as their lower level of innovativeness, appear to be opinions not based on accumulated empirical evidence (Ng and Feldman, 2013).…”