The association between perceived job insecurity and career commitment in hospitality sector: the role of support at work

Akbıyık, Banu Saadet Ünsal

doi:10.17261/pressacademia.2016116541

Cited by 5 publications

(3 citation statements)

References 38 publications

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“…Adopting it in any hospitality organization reduces workers’ intentions to quit. Other related concepts involve support from top management and co-workers [ 13 , 19 , 20 ]. Researchers have indicated that it is unlikely for workers to experience JI and develop turnover intentions when they receive enough support from fellow employees and organizational leadership.…”

Section: Literature Review and Hypothesismentioning

confidence: 99%

Job Insecurity and Intention to Quit: The Role of Psychological Distress and Resistance to Change in the UAE Hotel Industry

Baquero¹

2022

IJERPH

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Hotel organizations today are in a state of constant change due to high competition, the emergence of pandemics, and cyclical economic crises. Hospitality employees are currently affected by job insecurity. The purpose of this research was to investigate the effect of job insecurity on intention to quit among hospitality workers, integrating the mediating effect of psychological distress and resistance to change and their mutual relationship. A total of 312 surveys were completed in four four- and five-star hotels in the UAE (Dubai and Sharjah). The SmartPLS 4 software was used to test the hypotheses in a mediation model with the bootstrapping method. The results showed that all of the direct links were positive and significant, and mediating relationships were confirmed. This study found that job insecurity predicts intention to quit through psychological distress and resistance to change acting as mediators, and these factors themselves also impact significantly on intention to quit. Resistance to change is impacted significantly by job insecurity and psychological distress, which suggests that a deeper approach to employees’ resistance to change should be taken, especially when conducting performance appraisals in the hotel industry, by searching for its roots and aiming to minimize employees’ intention to quit.

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Section: Literature Review and Hypothesismentioning

confidence: 99%

Job Insecurity and Intention to Quit: The Role of Psychological Distress and Resistance to Change in the UAE Hotel Industry

Baquero¹

2022

IJERPH

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“…In another empirical piece, Kong et al (2012) demonstrated that career commitment enhanced hotel managers’ career competencies. A study of hotel employees documented that job insecurity mitigated career commitment (Akbiyik, 2016). The findings of a study associated with the foodservice industry showed that intrinsic orientation and obligatory norms positively affected career commitment directly and indirectly through WE (Lin et al , 2020).…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

Do financial anxiety and generalized anxiety mediate the effect of perceived organizational support on service employees’ career commitment?

Karatepe

Çolakoğlu

Yurcu

et al. 2023

IJCHM

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Purpose This paper aims to explore financial anxiety and generalized anxiety as the serial mediators linking perceived organizational support (POS) to career commitment. Design/methodology/approach Data were collected from 388 managerial and nonmanagerial employees in diverse service areas, such as restaurants, airlines and hotels in Turkey. The direct and mediating effects were tested via the PROCESS macro. Findings Financial anxiety partly mediates the impact of POS on career commitment. The findings further reveal that financial anxiety and generalized anxiety serially mediate the effect of POS on career commitment. Practical implications Management should work with mentors to provide employees with psychosocial support during the COVID-19 pandemic. When employees perceive that the firm really cares about them and values their contribution during these challenging days, they display lower anxiety and higher career commitment. Management should also retain employees who are high on career commitment because such employees possess a sense of calling and are unlikely to quit. These implications may not be considered new. However, management would need such employees concerning the firm’s performance recovery after COVID-19. Originality/value Workers in the service industries suffer from financial and generalized anxieties and display reduced career commitment during COVID-19. However, little is known about the antecedents and outcomes of financial anxiety among hospitality and tourism workers. More importantly, no empirical piece has tested these anxiety variables as the mediators linking POS to career commitment in the pertinent literature so far.

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“…Bu durum istihdam algısının azalmasıyla birlikte işten ayrılma niyetinin artmasından dolayı kaynaklanabilmektedir (Bozkurt ve Özkoç, 2018). Akbıyık (2016) sağlık çalışanları üzerine gerçekleştirdiği bir çalışmada iş güvencesizliği algılayan çalışanların kariyer bağlılıklarının azaldığını gözlemlemiştir. Benzer şekilde Laine, Heijden, Wickstrom, Hasselhorn ve Tackenberg (2009) hemşirelerin iş güvencesizliği algılarının artmasıyla birlikte mesleklerini bırakma niyetlerinin de arttığı sonucunu ortaya koymuşlardır.…”

Section: Değişkenler Arasındaki İlişkilerunclassified

İş Güvencesizliği, Çalışma Koşulları ve Mesleki Sosyal Statünün Mesleği Bırakma Niyeti Üzerine Etkisi

Ozcelik-Bozkurt¹,

Bayram²

2020

berj

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Bu çalışmada; turizm eğitimli otel çalışanlarının iş güvencesizliği, çalışma koşulları ve mesleki sosyal statü algılarının mesleği bırakma niyetleri üzerindeki etkisi incelenmiştir. Bu amaçla, ilgili yazın taranarak değişkenlere ilişkin bilgilere yer verilmiş, değişkenler arasındaki ilişkiye yönelik saptamalar yapılmış ve araştırma modeli meydana getirilmiştir. Modeli test etmek amacıyla Antalya'daki dört ve beş yıldızlı 18 farklı otel işletmesinde 392 turizm eğitimi almış çalışanın katılım gösterdiği bir anket uygulaması yapılmıştır. Yapısal eşitlik modellemesi yoluyla değişkenlere doğrulayıcı faktör analizi ve yol analizi uygulanmıştır. Hipotezlerin test edildiği araştırma sonucunda, iş güvencesizliği ile olumsuz çalışma koşullarının mesleği bırakma niyeti üzerinde pozitif, yüksek düzeyde mesleki sosyal statü algısının ise mesleği bırakma niyeti üzerinde negatif etkiye sahip olduğu sonucuna ulaşılmıştır. Elde edilen bulgular doğrultusunda işverenlere, sektör temsilcilerine ve ülkenin ilgili yönetim birimlerine çeşitli önerilerde bulunulmuştur.

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The association between perceived job insecurity and career commitment in hospitality sector: the role of support at work

Cited by 5 publications

References 38 publications

Job Insecurity and Intention to Quit: The Role of Psychological Distress and Resistance to Change in the UAE Hotel Industry

Job Insecurity and Intention to Quit: The Role of Psychological Distress and Resistance to Change in the UAE Hotel Industry

Do financial anxiety and generalized anxiety mediate the effect of perceived organizational support on service employees’ career commitment?

İş Güvencesizliği, Çalışma Koşulları ve Mesleki Sosyal Statünün Mesleği Bırakma Niyeti Üzerine Etkisi

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