The decision-making processes of duty-free shop users using a goal directed behavior model: The moderating effect of gender

The Antecedents and Consequences of Travelers’ Well-Being Perceptions: Focusing on Chinese Tourist Shopping at a Duty Free

“…For instance, Jensen [112] asserted the different behaviors in the shopping context depending of the level of experience and Abdelmoteleb et al [113] asserted the importance of understanding individuals' psychology in explicating customer experience influencing their behavior. Choi and Park [44] confirmed the different customer behavioral intentions by gender in the context of a duty free shop. Therefore, it would be meaningful to examine the difference not only by demographic characteristics but also other factors, including customer culture, social class, or personality traits.…”

“…That is, pragmatic experience reflects how customers found the experience in a shop helpful, useful, valuable, or worthwhile [38,42]. Hoffman and Novak [43] stated that pragmatic experience presents customers' goal orientated mindset, and a duty free shop is a particularly known place for travelers with definite sets of goals in regards to a list of purchasing items [44]. Therefore, pragmatic experience at a duty free shop is essential and can be described as the extent to which customers obtain required knowledge and purchase their wish list of items successfully.…”

Extended Model of Sport Spectator Goal-directed Behavior: The Role of Event Prestige in Nonmajor Sport Events

“…Han, 2016). For instance, Choi and Park (2017) found that attitude, subjective norm, and perceived behavioral control are the most significant factors influencing duty-free shop users' desire to purchase duty-free products. Moreover, Han and Ryu (2012) found that attitude, subjective norms, and perceived behavioral control played a critical role in the formation of repatronage intention through desire in the context of restaurant services.…”

“…Studies applying MGB across various domains also revealed that attitude, subjective norm, and perceived behavioral control were significant factors in the formation of desire (Choi & Park, 2017;Esposito et al, Delivered by Ingenta Article(s) and/or figure(s) cannot be used for resale. Please use proper citation format when citing this article including the DOI, publisher reference, volume number and page location.…”

Before a hotel room booking, do perceptions vary by gender? The case of Spain

“…Studies such as those of Choi and Park (2017), Akturan and Tezcan (2014), Chang, Burns, and Francis (2004) argue that men and women are different beings with differentiation in shopping activities, and gender plays an important role in the study of consumer behaviour.…”