2020
DOI: 10.13106/jafeb.2020.vol7.no2.271
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The Effect of Corporate Social Responsibility Practices on Brand Equity: An Examination of Malaysia’s Top 100 Brands

Abstract: The study aims to provide some evidence of the effects of CSR practices on financial-based brand equity in Malaysia. Nowadays, many companies have embraced corporate social responsibility (CSR) practices because CSR is a vital component of the current competitive and complex business arena. It contributes greatly to social, environmental, and economic condition. With CSR practices, companies are able to achieve many benefits and there is evidence that CSR practices predict higher brand equity. However, little … Show more

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Cited by 31 publications
(37 citation statements)
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References 59 publications
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“…In terms of practical implications, these findings suggest that organizations operating in the logistics industry should strategically develop and improve firm's policies related to economic citizenship, legal citizenship, and ethical citizenship. Engagement in CSR practices results in, not only higher brand equity (Zahari et al, 2020), but also enhanced JPI of job seekers. The applicant's higher JPI provides the organization with a bigger opportunity to recruit high-quality human resources.…”
Section: Discussionmentioning
confidence: 99%
“…In terms of practical implications, these findings suggest that organizations operating in the logistics industry should strategically develop and improve firm's policies related to economic citizenship, legal citizenship, and ethical citizenship. Engagement in CSR practices results in, not only higher brand equity (Zahari et al, 2020), but also enhanced JPI of job seekers. The applicant's higher JPI provides the organization with a bigger opportunity to recruit high-quality human resources.…”
Section: Discussionmentioning
confidence: 99%
“…Finally, as mentioned, there are very few studies exploring the relationship between CSR associations and consumer purchase intention (Wongpitch et al, 2016;Zahari et al, 2020) and still now, no studies investigate the moderating role of CSR associations in the link between brand awareness and consumer purchase intention. A moderating impact is defined as 'a variable that alters the direction or strength of the relation between a predictor and an outcome' (Frazier et al, 2004, p. 116).…”
Section: H2: Csr Associations Have Positive Effects On Consumer Purchmentioning
confidence: 99%
“…To achieve the firm's goals in maximizing firm value, the firm needs to maintain good relations with the surrounding community by reducing the negative impact of the firm's operational activities in the form of firm contributions in the form of CSR disclosure. So, this has become a core element of strategic management and branding (Zahari et al, 2019;Lee, 2018;Kang & Hwang, 2018).…”
Section: Introductionmentioning
confidence: 99%