The Environmentally Friendly Programs in Hotels and Customers' Intention to Stay: An Online Survey Approach

Kim, Yong Joong; Palakurthi, Radesh; Hançer, Murat

doi:10.1080/15256480.2012.698169

Cited by 47 publications

(57 citation statements)

References 25 publications

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“…Due to extreme consumption of resources, hotels constitute a threat to the environment, generating huge amount of waste (Kasim, 2009;Mensah, 2006;Bohdanowicz, 2005). The four main issues in greening are those of energy efficiency, water preservation, reutilizing of resources, and controlling of fouled air (Kim, Palakurthi, & Hancer, 2012). Water conservation, energy efficiency, and waste reduction are practices that hoteliers rated as highly important and performed well (Wu, Teng & Hung, 2013).…”

Section: Hotel Green Practicesmentioning

confidence: 99%

Predictors of Likelihood of Adoption of Green Practices in Hotels: The Case of Abuja and Lagos, Nigeria

Muazu

Rashid

Zainol

2017

EMSD

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Despite the high level of awareness of sustainable practices around the globe, and literatures on its adoption in businesses, studies showed very few studies are conducted in less advanced countries like Nigeria. Given the rising consumption of resources, apprehension for the environs and sudden realization among people for practices that are friendlier, the trend is gradually picking up in the Nigerian hotel industry. The hotel is facing challenges accepting green practices due to little information on green practice and its perceived benefits, government inability to enforce regulations on environmental sanitation, and absence of enlightenment promotion of green practice. This study strives to determine factors likely to motivate hotels to adopt innovative ways of operating in Nigeria. Based on Rogers" theory of innovation diffusion, this study decided to establish perceived innovation characteristics, perceived environmental characteristics, organizational characteristics and stakeholders" influence as determinants for likely adoption. Data was collected from General Managers of hotels (363 in number) in Abuja and Lagos. Using Partial Least Squares (PLS) path modelling, the findings indicate all perceived predictors positively correlated to likelihood of adoption.

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Section: Hotel Green Practicesmentioning

confidence: 99%

Predictors of Likelihood of Adoption of Green Practices in Hotels: The Case of Abuja and Lagos, Nigeria

Muazu

Rashid

Zainol

2017

EMSD

View full text Add to dashboard Cite

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“…The difference between females and males is noted in terms of environmental choices. Females are more likely to choose a green hotel and rate a green hotel favorably over males (Han et al, 2011;Kim et al, 2012). In the study by Han et al (2011), age was found to not play a significant role for consumers in choosing green hotels.…”

Section: Consumer Perceptions Of Sustainable Hotelsmentioning

confidence: 69%

“…Han et al (2010) noted 30.3 percent of the respondents were not sure if they had stayed at hotels that would be classified as green. The purpose for needing a hotel did not influence a consumer's choice for choosing to stay at an eco-friendly hotel (Kim et al, 2012). Millar and Baloglu (2011) noted not all consumers viewed green hotels favorably and the most noted unfavorable response from consumers was regarding expense.…”

Section: Consumer Perceptions Of Sustainable Hotelsmentioning

confidence: 98%

“…Consumer research of green hotels also focused on understanding consumer decisions and behavior (Kim & Han, 2010;Han, Hsu, & Sheu, 2010;Kim, Palakurthi, & Hancer, 2012). In the research presented on consumer perceptions, demographics have influenced the consumer choices and opinions on sustainability (Anderson & Cunningham, 1972;Berkowitz & Lutterman, 8 1968;Im et al, 2003;Laroche et al, 2001;McIntyre et al, 1993;Torgler et al, 2008).…”

Section: Statement Of the Problemmentioning

confidence: 99%

“…Income can have an impact for consumer choices and varies from study to study Kim et al (2012) found consumers who made more than $50,000 were more likely to choose green hotels. Han et al (2011) noted there was no notable difference in income for choosing a green hotel.…”

Section: Consumer Perceptions Of Sustainable Hotelsmentioning

confidence: 99%

See 2 more Smart Citations

Consumer Perceptions of Sustainability in the Cruise Industry

Ackerman¹

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What drives the adoption and consumption of green hotel products and services? A systematic literature review of past achievement and future promises

et al. 2021

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The current study utilises the time-tested systematic literature review (SLR) method to identify and analyse 76 studies addressing the consumer adoption of green hotels.The results of the research profile analysis show that the literature on consumers' adoption and consumption of green hotel products and services is expanding and gaining more recognition from researchers working in Asian contexts, particularly China, Taiwan and India. Moreover, the qualitative thematic analysis yields four key themes, (a) consumer behaviour variables addressed, (b) antecedents and mediators of green hotel adoption, (c) moderators of the relationship and (d) methodological considerations, for which limitations and future research directions are identified accordingly. The main novelty of the study lies in the development of a unified framework of consumer adoption and consumption of green hotel products and services that calls for a multitheoretic examination of the issue. This review is among the first to consolidate the growing literature on consumer adoption and consumption of green hotel products and services.

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The Environmentally Friendly Programs in Hotels and Customers' Intention to Stay: An Online Survey Approach

Cited by 47 publications

References 25 publications

Predictors of Likelihood of Adoption of Green Practices in Hotels: The Case of Abuja and Lagos, Nigeria

Predictors of Likelihood of Adoption of Green Practices in Hotels: The Case of Abuja and Lagos, Nigeria

Consumer Perceptions of Sustainability in the Cruise Industry

What drives the adoption and consumption of green hotel products and services? A systematic literature review of past achievement and future promises

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