The facilitating role of negative emotion in decision making process: A hierarchy of effects model approach

Rahmanian, Emad; Solhi, Sepideh

doi:10.1016/j.hitech.2016.10.010

Cited by 19 publications

(17 citation statements)

References 26 publications

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“…Previous research has demonstrated the effect of fear on the decision‐making process, related to the search effort, policy, and choice, in an economic or social context. However, little is known about how these variables act in times of medical uncertainty and how this contributes to different information processing (Koshkaki & Solhi, ). In medical decision‐making (e.g., which drug or therapy plan to select), patients and even doctors often do not consider the full range of possible consequences and their probabilities.…”

Section: Discussionmentioning

confidence: 99%

The mediating effect of trust on the relationship between doctor–patient communication and patients' risk perception during treatment

Dong

2019

PsyCh Journal

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Doctor-patient communication interacts with patients' satisfaction to influence patients' risk perception. Current theories to explain this relationship have assumed particular psychological processes to explain observations of risk-sensitive behavior in an economic setting, but as of yet, they have not addressed whether it is adaptive for a decision-maker in a health-care situation. In addition, little is known about the role of interpersonal trust between doctor and patient. We surveyed 602 patients to examine the way in which trust, communication, and patients' satisfaction are related to patients' risk perception about uncertainties in medical treatment. The results showed that patients held a relatively low level of risk perception, which means that they had insufficient preparation for the possibility of uncertainties about the treatment. The association between doctor-patient communication and patients' perceived risk was mediated by doctor-patient trust. These results suggest that there is a relationship among good doctor-patient communication, patients' trust in medical staff, and perceived risk during medical treatment. Finally, theoretical and practical implications are discussed.

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Section: Discussionmentioning

confidence: 99%

The mediating effect of trust on the relationship between doctor–patient communication and patients' risk perception during treatment

Dong

2019

PsyCh Journal

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“…Although the importance of hedonic consumption is widely recognized, the concept itself has not been nearly circumscribed (Alba & Williams, 2013), having the same Holbrook and Hirschman acknowledged that it lacks clearly defined peculiarities. What these studies have in common is the acknowledgement that hedonic consumption comes from a pleasurable experience with a product or an event (Koshkaki & Solhi, 2016).…”

Section: Affective Approachesmentioning

confidence: 99%

“…Consumption emotions refer to this set of emotional responses activated during product experiences, as described either by individual emotions such as joy, or by general states such as pleasure and arousal (Mehrabian & Russell, 1974). Emotions have been proved to influence the whole decision-making process of individuals when facing the adoption of a product (Koshkaki & Solhi, 2016). Emotions are generated by the processing of understanding of products and product features (Norman, 2004): physical product attributes, such as symmetry or beauty, can generate an aesthetic response of pleasure, simplicity can generate a relaxing experience with a product.…”

Section: Cognitive and Affective Processes: Attitude And Emotionsmentioning

confidence: 99%

Exploring the adoption process of personal technologies: A cognitive-affective approach

Bettiga

Lamberti

2017

The Journal of High Technology Management Research

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The impact of cognitive and emotional factors on the customer's decision to adopt a new technology has long been at the core of innovation and marketing literature. Today, the proliferation of personal technologies makes the understanding of the adoption process of such innovations a vital issue. This article, moving from long-established technology adoption theories, integrates affective factors to propose a comprehensive framework to interpret and orient innovation and marketing approaches of Companies. To do this, we review a rich literature from the domains of management, information systems, marketing and cognitive psychology, identifying six possible sources of perceived value for personal technologies, hence attitude to adopt them: functional value, monetary value, social value, entertainment value, epistemic value and aesthetic value. After defining and framing them in the extant literature, we discuss how the framework may be adopted in practice to support Companies' strategies in the surprisingly under-explored industry of personal technologies.

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“…Simultaneously, negative anticipated emotions should contribute to increased motivation to use smartphones for capacity development. Such influences of automation have been observed in the past for fear, shame, sadness and anger in smartphone purchase decisions among Iranian urbanites as the linking pin between cognition (attitude, subjective norm, behavioural control) and conation (intention) (Koshkaki and Solhi 2016).…”

Section: Pls-estimationmentioning

confidence: 65%

Determinants of Small-Scale Farmers’ Intention to Use Smartphones for Generating Agricultural Knowledge in Developing Countries: Evidence from Rural India

2020

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Access to and usage of smartphones for agricultural purposes amongst small-scale farmers in rural areas of developing countries is still limited. Smartphones may provide an opportunity to develop farmers' capacities with specific applications offering fast access to continually updated and reliable information. This study develops a framework to investigate the cognitive and affective behavioural drivers of smallholder farmers´ intention to use a smartphone in a developing country context. For this, survey data was collected from 664 randomly selected small-scale farmers in Bihar State, India in 2016. The analysis included a partial least square estimation of the behavioural model. The results confirm positive influences on the intention to use a smartphone for agricultural purposes through subjective norms, attitude, self-control, as well as positive and negative anticipated emotions. There is no evidence that negative anticipated emotions related to failure outweighed other factors. These results extend the academic literature with new conceptual insights and provide application-oriented implications for stakeholders, such as NGOs, extension services and research institutes.

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The facilitating role of negative emotion in decision making process: A hierarchy of effects model approach

Cited by 19 publications

References 26 publications

The mediating effect of trust on the relationship between doctor–patient communication and patients' risk perception during treatment

The mediating effect of trust on the relationship between doctor–patient communication and patients' risk perception during treatment

Exploring the adoption process of personal technologies: A cognitive-affective approach

Determinants of Small-Scale Farmers’ Intention to Use Smartphones for Generating Agricultural Knowledge in Developing Countries: Evidence from Rural India

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