The impact of blockchain technology on tourism intermediation

Melkić, Sara; Čavlek, Nevenka

doi:10.37741/t.68.2.2

Cited by 20 publications

(12 citation statements)

References 4 publications

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“…A theory-based paper on an overall assumption by Melkic and Cavlek (2020) contributes to a better understanding of this blockchain phenomenon in tourism and raises the awareness for further research. Technologies reduce organizational and distribution costs, provide a direct real-time approach to end-users, they allow different areas like commerce and booking to be brought into one channel.…”

Section: Resultsmentioning

confidence: 99%

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Blockchain in Tourism – Systematic Review

Černá¹

2022

Proceedings of the International Scientific Conference Hradec Economic Days 2022

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Contemporary world is experiencing technological changes that are driven by data and its effective use. Cloud computing solutions and blockchain technology are groundbreaking technology. The tourism sector is facing significant challenges, it is necessary to change traditional approaches to tourism management. The aim of the paper is to understand the current knowledge of the role of blockchain in tourism. The paper is based on PRISMA 2020 guidelines for systematic reviews. The review is made up of 15 articles that were selected from the original 76 records that were found in the initial search on the Web of Science. The process is illustrated by a flow chart for systematic reviews. Key identified categories in this review are: customer aspect, technical aspect, legal concern, socio-economic aspect and environmental aspect, however, these aspects are not distributed evenly. Monitoring the interconnectedness of these aspects is a suitable topic for further research. A drawback of the review is that majority of the papers were theory-based and did not provide a real-life scenario. Authors claimed that this technology has the potential to bring many benefits, however, its implementation requires radical changes in companies, legislation and government, as well as the users themselves.

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Section: Resultsmentioning

confidence: 99%

“…Blockchain technology has been one of the most discussed topics due to its all opportunities, but also threats. Melkic and Cavlek (2020).…”

Section: Discussionmentioning

confidence: 99%

Blockchain in Tourism – Systematic Review

Černá¹

2022

Proceedings of the International Scientific Conference Hradec Economic Days 2022

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“…We should also assume that the new disruptive technologies such as big data, robots, blockchain or artifi cial intelligence have not been fully implemented in the tourism sector, but they will have a deep impact (Li et al, 2018;Ivanov et al, 2018;Melkić & Čavlek, 2020).…”

Section: The New Digital Scenario and Its Incidence On Competitiveness Sustainability And Innovationmentioning

confidence: 99%

“…Th e importance of innovation in the advances made in the competitiveness of destinations has been the object of recent studies (Hjalager, 2010;Romão, & Nijkamp, 2017;García et al, 2018;Melkić & Čavlek, 2020). Research in the fi eld of tourist intelligence in destinations is basically focused on the importance of ICTs as a useful tool from a demand perspective (Del Chiappa & Dall'Aglio, 2012) and their infl uence on supply in terms of the attractiveness of the destination.…”

Section: Introductionmentioning

confidence: 99%

Competitiveness, Intelligence and Sustainability in Consolidated Destinations

Rodríguez

Devesa

Perles‐Ribes

et al. 2021

Tourism (Zagreb, Online)

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Competitiveness, sustainability and innovation have been studied by the tourism literature at least since the 1990s. In spite of the advances made in the comprehension of these concepts, the dynamic nature of the industry continually generates new practical challenges for the public and private agents of the sector and scientific challenges for tourism researchers. Currently, globalization and digital progress, the emergence of new marketing platforms, the increased saturation of certain destinations and the COVID-19 pandemic are significantly affecting the competitiveness and sustainability of tourism activity. This calls for a scientific review of what we know about the competitiveness and sustainability of the sector and an analysis of its feasibility in this new competitive environment that is constantly and intensely transforming, even more so in the post-COVID19 era. The objective of this article is to conceptually analyze the state of this question, using Spain as a case study, as it has been the global leader in tourism competitiveness in recent years. The high level of consolidation of the Spanish tourism sector enables us to make a more in-depth analysis of the implications of these phenomena and to extract practical lessons for destinations that are in the more initial phases of their life cycles.

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“…A blockchain platform could guarantee the origin and provenance of food items in wine and food tourism context Customers and food and wine industry Source: modified from Irannezhad and Mahadevan, 2020 Another issue underline by Rashideh (2020) is that the adopting this technology requires substantial collaboration among tourism stakeholders such as governments, tourists, businesses and destination marketing organizations, but often this is not easy. Nevertheless, if BC is not fully recognized by tourism companies as well as stakeholders are not familiar with the use of this technology, changes in the industry sector will be very limited (Melkic and Čavlek, 2020). This problem has been underlined by Erceg et al (2020) in a study carried out in Macedonia and Croatia where the diffusion of this technology is restricted for lacking of: a) national system regulation; b) awareness of the tourist actors in relation to the importance of BC technology; c) infrastructure and connectivity to implement blockchain ecosystem.…”

Section: Food and Wine Tourismmentioning

confidence: 99%

Implementation of Blockchain Technology in the Tourism Industry: A Systematic Literature Review

Rana¹,

Giungato²,

Tricase³

2021

New Trends in Sustainable Business and Consumption

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Purpose/objectives: in the last ten years, the implementation of blockchain (BC) technology offers many opportunities for all economic sectors such as finance, health, trade, agriculture, etc. This technology based on distributed digital ledger collects and stores data permanently and in an ordered way, allowing stakeholders to have access to information cryptologically protected. Since 2014, the blockchain technology has been introduced in the tourism industry with the goal to improve this sector. In this contest the present study intents to: 1) carrying out a systematic literature review (SLR) on the implementation of BC technology in tourism economic sector; 2) providing an analysis of its advantages and future challenges.-Design/methodology: The SLR was conducted using detailed criteria to identify scientific papers.Moreover, specific keywords and databases were chosen. The time frame considered included the years 2017-2021 (31 st March). -Findings: the review analysis indicates that the use of BC technology contributes to increase transparency and safety of the services provided and decrease cost above all of tourist. However, some challenges remain open which further studies could try to solve. -Originality/value: to date the academic literature published on this topic is limited, so these aspectshave not yet been adequately analyzed. Therefore, the present article intends to show an update framework about BC technology and its impact on tourism industry. -Possible practical implications: results might be helpful for stakeholders understand the potential impact of this technology on the business tourism ecosystem and for scholars to better define future research areas and trend less explored in this field.

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The impact of blockchain technology on tourism intermediation

Cited by 20 publications

References 4 publications

Blockchain in Tourism – Systematic Review

Blockchain in Tourism – Systematic Review

Competitiveness, Intelligence and Sustainability in Consolidated Destinations

Implementation of Blockchain Technology in the Tourism Industry: A Systematic Literature Review

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