“…(Yamamoto, 2017), (Hosono & Shimomura, 2017), (Al-Matari, Helal, Mazen, & Elhennawy, 2021), (Ariffin & Ahmad, 2021), (Alimam, Bertin, & Crespi, 2017), (Shrestha, Cater-Steel, Toleman, Behari, & Rajaeian, 2020), (Proença & Borbinha, 2016), (Schmitz, Schmid, Harborth, & Pape, 2021), (Yandri, Suharjito, Utama, & Zahra, 2019), (Orta & Ruiz, 2019) Knowledge Worker Factor Knowledge workers factor are those who are able to provide assessments using systemic thinking and who can apply systematic approaches, best practices, and tools to utilize IT effectively. (Gantman & Fedorowicz, 2016), (Ariffin & Ahmad, 2021), (Alreemy, Chang, Walters, & Wills, 2016), (Yandri, Suharjito, Utama, & Zahra, 2019), (Terlizzi, Albertin, & de Moraes, 2017), (Hoffman, Sellers, & Skomra, 2018), (Bounagui, Mezrioui, & Hafiddi, 2019), (Amorim, Mira da Silva, Pereira, & Gonçalves, 2021)…”