The impact of ERP systems on firm and business process performance

Wieder, Bernhard; Booth, Peter; Matolcsy, Zoltan; Ossimitz, Maria‐Luise

doi:10.1108/17410390610636850

Cited by 167 publications

(125 citation statements)

References 18 publications

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“…Of the testing conducted, conflicting results have been found (e.g. Shang and Seddon [26] and Chand et al's [4] results show a positive impact, in conflict with the broader study conducted by Wieder et al [31]). Conflicting results, combined with the general lack of research in this field, result in this question being unanswered through the literature review.…”

Section: Do Erp Systems Have a Positive Impact On Organisational Perfcontrasting

confidence: 39%

The Organisational Performance Impact Of ERP Systems On Selected Companies

Hart

Snaddon

2014

The South African Journal of Industrial Engineering

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There is a need to determine the performance benefits that firms gain from enterprise resource planning (ERP) systems, and the factors that contribute to success. Consequently, the central research problem is:To determine the impact of ERP systems on organisational performance by analysing achieved ERP benefits within the framework of a suitable performance measurement system (PMS), and to investigate the association between critical success factors (CSFs) and ERP benefits.A list of expected ERP benefits and CSFs is compiled. Performance measurement models are evaluated, and one model is designed to evaluate ERP impact. ERP experts refine identified ERP benefits and CSFs using structured interviews. These are built into a questionnaire, and used to survey South African (SA) companies in manufacturing, mining, and power generation.Results indicate that business benefits are realised by companies that implement ERP systems. By building benefits into the performance measurement model, a positive impact on organisational performance is observed. Although a core list of CSFs is identified, and three associations are found between CSFs and ERP benefits, further research is needed. OPSOMMINGDaar bestaan 'n behoefte om die voordeel wat onderneminghulpbronbeplanningstelsels aan ondernemings bied te bepaal en die faktore wat bydra tot die sukses daarvan te ondersoek. Die navorsingsvraag is dus:Om die impak van onderneminghulpbronbeplanningstelsels op die organisatoriese prestasie van ondernemings te ondersoek binne die raamwerk van 'n gepaste prestasiebestuurstelsel, asook die verband tussen kritiese suksesfaktore en onderneminghulpbronbeplanningstelsels.'n Lys van verwagte ondermeninghulpbronbeplanning voordele en kritiese suksesfaktore is saamgestel.Prestasiemeetmodelle is evalueer en een model is ontwerp om onderminghulpbronbeplanning se impak te evalueer. Hieruit word 'n vraelys saamgestel. Die vraelys word dan gerig aan Suid-Afrikaanse ondernemings in die vervaardiging-, mynbou-en kragopwekkingbedryf.Die resultate toon dat besigheidsvoordele realiseer word deur ondernemings wat onderneminghulpbronbeplanningstelsels implementeer. 'n Positiewe impak op organisatoriese prestasie word ervaar deur voordele by die prestasiemeetmodel in te sluit.

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Section: Do Erp Systems Have a Positive Impact On Organisational Perfcontrasting

confidence: 39%

The Organisational Performance Impact Of ERP Systems On Selected Companies

Hart

Snaddon

2014

The South African Journal of Industrial Engineering

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“…Although the direct financial benefits and business performance of enterprise systems usage are still in controversy according to a series of studies conducted to investigate the enterprise system usage and organizational F o r P e e r R e v i e w performance (Hendricks et al 2007;Hitt et al 2002;Wieder et al 2006), most of them reported that enterprise systems usage cause positive impact on organizational operations by improving decision making processes, and most importantly, integrating information and resources of an organization into one system. Centralizing information and resources is thus identified as the most important factor for adopting enterprise systems.…”

Section: Security Concerns In Enterprise Information Systemsmentioning

confidence: 99%

“…The new IoT enabled enterprise systems extend the current systems and could gather more integrated data and information, bringing the security challenges to a new level. As most enterprise systems are installed inside organizations' intranets, the traditional security issues for enterprise systems mainly involve the identification process for users to access the system (Wieder et al 2006). However, the IoT enabled enterprise systems incorporate sensors into the enterprise systems and will involve more security challenges than the traditional enterprise systems because the data and information carried by the sensors might go beyond the enterprise system physically.…”

Section: Security Concerns In Enterprise Information Systemsmentioning

confidence: 99%

The Internet of Things: a security point of view

2016

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Purpose – The purpose of this paper is to provide an in-depth overview of the security requirements and challenges for Internet of Things (IoT) and discuss security solutions for various enabling technologies and implications to various applications. Design/methodology/approach – Security requirements and solutions are analysed based on a four-layer framework of IoT on sensing layer, network layer, service layer, and application layer. The cross-layer threats are analysed followed by the security discussion for the enabling technologies including identification and tracking technologies, WSN and RFID, communication, networks, and service management. Findings – IoT calls for new security infrastructure based on the new technical standards. As a consequence, new security design for IoT shall pay attention to these new standards. Security at both the physical devices and service-applications is critical to the operation of IoT, which is indispensable for the success of IoT. Open problems remain in a number of areas, such as security and privacy protection, network protocols, standardization, identity management, trusted architecture, etc. Practical implications – The implications to various applications including supervisory control and data acquisition, enterprise systems, social IoT are discussed. The paper will serve as a starting point for future IoT security design and management. The security strategies for IoT should be carefully designed by managing the tradeoffs among security, privacy, and utility to provide security in multi-layer architecture of IoT. Originality/value – The paper synthesizes the current security requirements for IoT and provides a clear framework of security infrastructure based on four layers. Accordingly, the security requirements and potential threats in the four-layer architecture are provided in terms of general devices security, communication security, network security, and application security.

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“…They found that there is existed improvement in performance of ERP adopters. In addition, Wieder, Booth, Matolcsy, and Ossimitz, (2006) examined the impact of ERP system on business process performance among Australian companies. Their results showed that there is no significant difference between ERP adopters and non-adopters.…”

Section: Enterprise Resource Planning (Erp) and Organizational Performentioning

confidence: 99%

The Entrepreneurial Orientation and the Organizational Performance: Do Enterprise Resource Planning Systems Have a Mediating Role? A Study on Dubai Police

Al-Dhaafri¹,

Al‐Swidi²

2013

ASS

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Purpose: This study was set up to examine the mediating role of ERP system on the relationship between entrepreneurial orientation and organizational performance.Design/methodology/approach: To examine the hypothesized model developed for this study, the survey quantitative research design was employed. For that, the data were collected from Dubai police departments. Out of 150 questionnaires distributed, 111 usable questionnaires were returned. Employing the partial least squares structural equation modeling for data analysis.Findings: Based on the statistical results, the effect of entrepreneurial orientation and enterprise resource planning on organizational performance were confirmed. In addition, ERP was found to partially mediate the effect of EO on organizational performance. Further details and valuable implications of this study were discussed throughout the study. Practical implications:The results of this study have many practical implications. The results will help managers to take the proper decision when deciding to implement ERP system in their organizations. The ERP can help managers with strong EO to achieve the maximum performance in organizations and to remain competitive in the market. Originality/value:This study is considered one of the very few empirical studies that examine the effect of EO on ERP and the mediating effect of ERP on the EO-performance relationship.

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The impact of ERP systems on firm and business process performance

Cited by 167 publications

References 18 publications

The Organisational Performance Impact Of ERP Systems On Selected Companies

The Organisational Performance Impact Of ERP Systems On Selected Companies

The Internet of Things: a security point of view

The Entrepreneurial Orientation and the Organizational Performance: Do Enterprise Resource Planning Systems Have a Mediating Role? A Study on Dubai Police

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