The Impact of Management Support and Education: Easing the Causality between Change and Stress in Computing Environments

Khosrow‐Pour, Mehdi; Culpan, Oya

doi:10.2190/elq1-v4n2-tr9k-gmpt

Cited by 8 publications

(9 citation statements)

References 23 publications

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“…The usual observed effects of the stress caused by human computer interaction at the workplace are increased physiological arousal, somatic complaints, mood disturbances, anxiety, fear, anger, and diminished quality of working life. [2324] The relationship between stressful life events and development of mood disorders in vulnerable subjects has long been established. [25–27] As suggested by animal and human studies, biological mechanisms explaining stress leading to depression involve the dysregulation of stress hormones, i.e., glucocorticoids.…”

Section: Discussionmentioning

confidence: 99%

A study on professional stress, depression and alcohol use among Indian IT professionals

Darshan

Raman

Rao

et al. 2013

Indian J Psychiatry

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Background:Stress has touched almost all professions posing threat to mental and physical health. India being the Information Technology (IT) hub with lakhs involved as IT Professionals, there is a need to assess prevalence of professional stress, depression and problem alcohol use and understand their association.Objectives:(1) To screen for the prevalence of professional stress, risk for depression and harmful alcohol use among software engineers. (2) To study the association between professional stress, risk for depression and harmful alcohol use.Materials and Methods:This is a cross-sectional online study conducted using screeing questionnaires like professional life stress scale, centre for epidemiological studies depression scale and alcohol use disorders identification test. This study was conducted specifically on professionals working in an IT firm with the designation of a software engineer.Results:A total of 129 subjects participated in the study. 51.2% of the study sample was found to be professionally stressed at the time of the interview. 43.4% of the study population were found to be at risk for developing depression. 68.2% of those who were professionally stressed were at risk for developing depression compared with only 17.5% of those who were not professionally stressed. Odds ratio revealed that subjects who were professionally stressed had 10 times higher risk for developing depression compared to those who were not professionally stressed. Subjects who were professionally stressed had 5.9 times higher prevalence of harmful alcohol use compared to those who were not professionally stressed. Subjects who were at risk for developing depression had 4.1 times higher prevalence of harmful alcohol use compared with those who were not at risk for developing depression.Conclusion:Such higher rates of professional stress, risk for developing depression and harmful alcohol use among software engineers could hinder the progress of IT development and also significantly increase the incidence of psychiatric disorders.

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Section: Discussionmentioning

confidence: 99%

A study on professional stress, depression and alcohol use among Indian IT professionals

Darshan

Raman

Rao

et al. 2013

Indian J Psychiatry

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“…Khosrowpour andCulpan (1989/1990) investigated the effect of rapid technology changes on the levels of stress experienced by IT employees, observing that these employees: … see change in technology as a pre-requisite for their existence, yet the speed of this change can have profound psychological and physiological effects…. A large majority [of subjects] agreed with the statements that changes in computer technology create pressure….…”

Section: Total Amount Of Change Assimilatedmentioning

confidence: 99%

“…A large majority [of subjects] agreed with the statements that changes in computer technology create pressure…. Men and women who plan, design, and monitor these systems have experienced greater technostress in their jobs and environments (Khosrowpour andCulpan, 1989/1990). …”

Section: Total Amount Of Change Assimilatedmentioning

confidence: 99%

Examining gender differences in IT professionals' perceptions of job stress in response to technological change

Gallivan

2003

Proceedings of the 2003 SIGMIS Conference on Computer Personnel Research: Freedom in Philadelphia--Leveraging Differences and D

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This paper examines antecedents and consequences of IT professionals' perceptions of job stress within the context of assimilating a technological innovation in the workplace. Drawing on recent research on issues of gender within the IT profession (Ahuja 2002;Trauth 2002), as well as on recent studies into gender differences in workplace stress (Gardiner & Tiggeman 1999), we develop a conceptual framework to understand the phenomenon. We develop hypotheses about how the experiences of men and women IT professionals will differ in certain ways as they adopt and adapt to using a technological innovation. Using a mixed-method study of two firms that were adopting a technological innovation, we examine employees' reactions along gender lines. We found that perceived compatibility of the changes being assimilated was inversely related to employees' perceptions of stress for both men and women. While women experienced higher levels of stress and being overworked (as we predicted), there were also some unanticipated findings. Women IT professionals appeared to be more sensitive to the total number of elements in the work environment that were changing (total amount of change) as a precursor to stress. In the one firm where managers provided more autonomy but less supervision in adapting to the new technology, women reported considerably higher levels of stress. Based on both our expected and unexpected findings, we provide insights for IT practitioners to anticipate and manage workplace stress, and we offer future directions for researchers. We argue that our recommendations will allow employers to better accommodate the needs of a diverse workforce.

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“…(7) The constant use of computers affects the users in terms of fatigue, eye strain, arm and shoulder pain, and backache. Khosrowpour and Culpan (1989) published a stress-related study applied to individuals working in computer-related fields. They observed: 'Information processing professionals see change in technology as a prerequisite for their existence, yet the speed of this change can have profound psychological and physiological effects'.…”

Section: Discussionmentioning

confidence: 99%

“…They observed: 'Information processing professionals see change in technology as a prerequisite for their existence, yet the speed of this change can have profound psychological and physiological effects'. (8) In their studies, Kleiner and Geil (1985), Natalie (1995), and Fujigaki (1993) argued that it is important to measure the stress among computer professionals and their articles summarize and report the presence of stress among these professionals. (9,10,11) Hoonakker (2005) argued about different factors associated with quality of working life and turnover.…”

Section: Discussionmentioning

confidence: 99%

Influence of Hours of Computer Usage on Stress in Software Professionals

Kusumadevi¹,

S²

2014

jemds

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BACKGROUND: Stress in the workplace is becoming the most common complaint of the late 20 th century employee. It is a costly, pervasive phenomenon in work organizations and many studies have been carried out in the west to investigate this area of human concern. India being the Information Technology (IT) hub with lakhs involved as IT Professionals, there is a need to assess prevalence of professional stress in this area. OBJECTIVE: To study the relationship between hours of exposure to computer and stress in IT professionals. MATERIALS AND METHODS: This is a crosssectional study conducted using stress questionnaire like Form X of the STAI (Spielberger, Gorsuch, & Lushene, 1970). This study was conducted specifically on 21 male professionals aged 34.52±7.85 yrs., working in an IT firm with the designation of a software engineer. STATISTICAL METHODS: Descriptive and inferential statistical analysis has been carried out in the present study. RESULTS: 52.4% of the subjects who worked for less than 8 hrs. /day with computers had stress score of 40.82±8.99. 47.65% of the subjects who were exposed to computers for more than 8 hrs./day had stress score of 46.30±10.01.This study revealed positive correlation between between hours of computer use and stress levels in these subjects (P=0.008). CONCLUSION: We found positive associations between hours of computer use and stress levels in this cross-sectional study of IT professionals. Such high stress scores could hinder the progress of these IT professionals and could predispose them for the development of psychiatric disorders.

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The Impact of Management Support and Education: Easing the Causality between Change and Stress in Computing Environments

Cited by 8 publications

References 23 publications

A study on professional stress, depression and alcohol use among Indian IT professionals

A study on professional stress, depression and alcohol use among Indian IT professionals

Examining gender differences in IT professionals' perceptions of job stress in response to technological change

Influence of Hours of Computer Usage on Stress in Software Professionals

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