The Impact of Organisational Commitment and Demographic Variables on Organisational Citizenship Behaviour

Toga, Raymond; Khayundi, Daniel A; Mjoli, Themba Q.

doi:10.5901/mjss.2014.v5n2p643

Cited by 2 publications

(3 citation statements)

References 15 publications

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“…The first hypothesis states that hotel workers will significantly engage in organizational citizenship behaviors based on their gender. The relationships are not statistically significant, and hypothesis 1 is not confirmed, which means that being male or female has no influence on the greater or lesser realization of organizational citizenship behaviors, corroborating the investigations of Thevi and Prya (2022), Dirican and Erdil (2016), Berbaoui et al (2015), and Toga et al (2014), who found no statistically significant relationship between gender and global or different types of organizational citizenship.…”

Section: Discussionsupporting

confidence: 61%

“…We will focus on the systematization of investigations centered on causal models, focusing on the analysis of the relationship between individual variables and organizational citizenship behaviors. There are different perspectives on this relationship, and some even contradict them (Berbaoui et al 2015;Toga et al 2014). However, the dominant perspective supports the existence of a relationship between the two dimensions, where professionals tend to make a discretionary effort in their work, creating value for the organization according to its personal and individual characteristics (Akbar et al 2019;Bello et al 2018;Shankar and Prabhakara 2018;Badawy et al 2017;Bhatla 2017;Saleem et al 2017;Dirican and Erdil 2016;Dwivedi et al 2015;Pavalache-Iliea 2014;Mahnaz et al 2013).…”

Section: Relationship Between Sociodemographic Variables Professional...mentioning

confidence: 99%

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Organizational Citizenship Behaviors in the Portuguese Hospitality Industry: A Study on Sociodemographic and Professional Variables

Cordeiro,

Pitacho,

Lima

2024

Social Sciences

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The aim of this research is to reflexively analyze and discuss organizational citizenship behaviors. By conducting an empirical test based on the assertions within the fields of the positive organizational behavior and the social identity theory, the specific objective is to analyze the relationship between organizational citizenship and sociodemographic and professional variables. A study was carried out by surveying employees of Portuguese hotel units. The sample consisted of 798 employees, mostly males, between 30 and 34 years old, with secondary school education, serving as operatives or undifferentiated employees, and having middle levels of seniority in the organization. The main results show that hotel employees develop organizational citizenship behaviors, albeit of different types and levels, which are supported by some sociodemographic and professional variables. The findings show that age and seniority are the most important and strongest variables significantly related to organizational citizenship behaviors. This study has several implications, highlighting the role and support that managers and decision-makers must have in reinforcing positive voluntary personal and social behaviors among hotel employees. This research aims to contribute to the formulation and implementation of management strategies anchored in organizational citizenship behaviors, supporting the formulation of management systems centered on behavioral attitudes at work in the context of the hotel sector.

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Section: Discussionsupporting

confidence: 61%

Section: Relationship Between Sociodemographic Variables Professional...mentioning

confidence: 99%

Organizational Citizenship Behaviors in the Portuguese Hospitality Industry: A Study on Sociodemographic and Professional Variables

Cordeiro,

Pitacho,

Lima

2024

Social Sciences

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“…Although some empirical studies assess OCBs in a Ghanaian context, little attention has been paid to HEIs [23,71]. Toga et al [72] and Eyupola [73] argue that encouraging OCBs among lecturers as value creators is important in global HEIs. Since organizations rely on employees who engage in OCBs, and since long tenures facilitate OCBs [14], examining the tenure and OCBs of lecturers aids understanding of work tenure and OCB relationships, and adds to OCB literature from a Ghanaian perspective.…”

Section: Ocbmentioning

confidence: 99%

Work Tenure and Organizational Citizenship Behaviors; A Study in Ghanaian Technical Universities

2021

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This study investigates linear and non-linear associations among work tenure, organizational tenure, and organizational citizenship behaviors (OCB), and between leader–member exchange (LMX) and OCBs. A deductive approach was employed to collect data from academics. Using a convenience sample of 364 lecturers from six technical universities in Ghana, stepwise OLS regression analysis suggests that LMX correlates positively with OCBs. The relationship between work tenure and OCB was positive, with longer-tenured employees engaging in more OCBs. The effect of organizational tenure was, however, non-significant. Findings from this study have both theoretical and practical implications. Theoretically, this study adds to the literature on OCBs and LMX, and further enhances the understanding of how tenure in an organization can foster employee productivity. Practicaly, human resource practitioners and managers of higher education institutions can benefit from the findings of this study due to the implicit effects of both work and organizational tenure on workers’ attitudes, behaviors, and performance. This is a novel and pioneering study in an understudied context that examines work tenure, organizational tenure, LMX, and OCB in six public technical universities.

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The Impact of Organisational Commitment and Demographic Variables on Organisational Citizenship Behaviour

Abstract: Organisational citizenship is regarded as one of the most important factor that enhances

Cited by 2 publications

References 15 publications

Organizational Citizenship Behaviors in the Portuguese Hospitality Industry: A Study on Sociodemographic and Professional Variables

Organizational Citizenship Behaviors in the Portuguese Hospitality Industry: A Study on Sociodemographic and Professional Variables

Work Tenure and Organizational Citizenship Behaviors; A Study in Ghanaian Technical Universities

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