“…Within these studies, the factors that are found to be critical are: Top management support (Al-Mashari et al, 2003;Bingi, Sharma, & Godla, 1999;Bradford & Florin, 2003;Gyampah & Salam, 2004;Hong & Kim, 2002;Somers & Nelson, 2004;Umble et al, 2003;Wee, 2000;Yusuf et al, 2004), users' training (Al-Mashari al., 2003;Aladwani, 2001;Bingi et al, 1999;Gyampah & Salam, 2004;Somers & Nelson, 2003Umble et al, 2003;Yusuf et al, 2004), project communication (Al-Mashari et al, 2003;Gyampah & Salam, 2004;Sarker & Lee, 2003), project management (Al-Mashari et al, 2003;Somers & Nelson, 2004;Umble et al, 2003), integration of systems (Al-Mashari et al, 2003), cultural differences (Al-Mashari et al, 2003;Hong & Kim, 2002;Yusuf et al, 2004), user acceptance (Gyampah, 1999, Gyampah & Salam, 2004, ERP package selection (Al-Mashari et al, 2003;Somers & Nelson, 2004), legacy systems (Al-Mashari et al, 2003;Umble et al, 2003), process reenginerring activities (Al-Mashari et al, 2003;Bingi et al, 1999;Hong & Kim, 2002;Somers & Nelson, 2004;Umble et al, 2003;Yusuf et al, 2004) and customization of ERP …”