“…Employers maintain that graduates need training in such topics as speaking and listening (Mayes, Weldey, & Icenogle, 1997), persuasion techniques and conflict management (Reinsch & Shelby, 1997), and interpersonal communication (Golen, Catanach, & Moeckel, 1997). Discipline-specific skills required by different areas of business contribute to this list of critical topics, including interpersonal communication for accountants (Siegel, 2000;Lee, 1999;Tanner & Totaro, 1998), public speaking and listening skills for managers (McEwen, 1998), written and oral communication skills for marketing majors (Floyd & Gordon, 1998), and writing skills for finance majors (Tanner & Cudd, 1999). This need for a repertoire of communication skills in the workplace is driven largely by the integrated nature of today's workplace, as identified by Siegel (2000):…”