The Importance of Crew Resource Management Behaviors in Mission Performance: Implications for Training Evaluation

Nullmeyer, Robert T.; Spiker, V. Alan

doi:10.1207/s15327876mp1501_06

Cited by 15 publications

(7 citation statements)

References 6 publications

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“…This happens thanks to conditions such as the attribution of roles, shared mental models and feedback. These features are obtained from the skills developed in Crew Resource Management (CRM), which improves performance and reduces human error in teams, such as in aviation crews (Nullmeyer and Spiker, 2003).…”

Section: Discussionmentioning

confidence: 99%

The NOTECHS+: A Short Scale Designed for Assessing the Non-technical Skills (and more) in the Aviation and the Emergency Personnel

et al. 2019

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This research presents the development of a short scale named "NOTECHS+" to measure the Non-Technical Skills (i.e., NOTECHS: Cooperation, Leadership and Managerial skills, Decision-Making, and Situational Awareness), Resilience and Emotion Regulation, in a sector that comprises the aviation and the emergency personnel: the Helicopter Emergency Medical Service (HEMS). The design process of the scale was carried out starting from a review on the behavioral markers used to detect the NOTECHS. Moreover, 70 interviews with HEMS experts have been conducted with the aim of developing Resilience and Emotion Regulation items by considering the different professional profiles (e.g., pilots, nurses, physicians, etc.) which compose the HEMS. Through a pre-assessment procedure, a Q-Sort test was performed on a sample of students (n = 30) to test the logical principles, but also intelligibility and clarity, of the items developed. Once the instrument was defined, 211 participants from the HEMS sector were surveyed to test the theoretical model behind the NOTECHS+ instrument. First exploratory and then confirmatory analysis yielded results that suggested that the 18 items selected conform to a bi-factor model composed of three skill-dimensions: Social skills (i.e., Cooperation, and Leadership and Managerial skills), Cognitive skills (i.e., Decision-Making and Situational Awareness) and Emotional skills (i.e., Resilience and Emotional Regulation). Finally, the study ends with a discussion on the results obtained, including practical implications on assessment and training based on this novel instrument.

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Section: Discussionmentioning

confidence: 99%

The NOTECHS+: A Short Scale Designed for Assessing the Non-technical Skills (and more) in the Aviation and the Emergency Personnel

et al. 2019

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“…Therefore, Kirkpatrick's (1996) framework for evaluating training effectiveness (reactions, learning, behavior, and results) was used. Kirkpatrick's evaluation hierarchy is a way to structure and establish a framework for evaluating the impact of training on an organization (Safety Regulation Group, 2002) and has traditionally been followed by many other human factors training evaluation studies (Nullmeyer & Spike, 2003). Kirkpatrick emphasizes four different levels of evaluation (Kirkpatrick, 1996) …”

Section: Evaluation Levelsmentioning

confidence: 99%

Designing and evaluating a crew resource management training for manufacturing industries

n¹,

Robelski²,

Jenkins³

2010

Hum Ftrs & Erg Mfg Svc

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This article presents the evaluation of crew resource management (CRM) training specifically designed for employees within manufacturing industries. The central objective of this training program was to improve teamwork, communication, and stress management skills as well as to increase the workers' situational awareness of potential errors that can occur during the manufacturing process. Eighty employees, all of whom were working in a production unit for gearbox manufacturing, participated in the training program in this study. Effectiveness of the CRM training course was evaluated. The results showed a significant improvement in a wide range of CRM-relevant categories, especially in teamwork-related skills, in addition to an increase in the workers' situational awareness after the training program. When comparing the data regarding human error occurring in gear production that were derived from the trained group and a control group, mixed results were produced. Based on the results, it can be stated that CRM training, which was originally developed for the aviation industry, can be transferred to the manufacturing industry. C 2010 Wiley Periodicals, Inc.

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“…Typically, some type of student-user critique serves as the data source in Level 1 whereas a pre/posttest comparison of KSA acquisition is the modal technique for Level II (Nullmeyer & Spiker, 2003). From a research standpoint, Level III is the defining feature of effectiveness, as demonstrated by a positive transfer of training to the job (flying) environment.…”

Section: Summative Evaluation Frameworkmentioning

confidence: 99%

Conventional Training Versus Game-Based Training

Mautone¹,

Spiker²,

karp³

2006

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The Importance of Crew Resource Management Behaviors in Mission Performance: Implications for Training Evaluation

Cited by 15 publications

References 6 publications

The NOTECHS+: A Short Scale Designed for Assessing the Non-technical Skills (and more) in the Aviation and the Emergency Personnel

The NOTECHS+: A Short Scale Designed for Assessing the Non-technical Skills (and more) in the Aviation and the Emergency Personnel

Designing and evaluating a crew resource management training for manufacturing industries

Conventional Training Versus Game-Based Training

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