The Influence of Role Conflict and Role Ambiguity on The Employee’s Performance Through Commitment and SelfEfficacy (Study on the Nurses at Public Health Service Center of Kabupaten Kediri, East Java)

DjonyHarijanto, DjonyHarijanto

doi:10.9790/487x-08198105

Cited by 4 publications

(3 citation statements)

References 16 publications

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“…External factors involve evaluations from other parties on the performance of nurses and recognition/awards from organizations based on the assessment of the surrounding community. These two factors are important things that are useful for expressing the condition of role conflict in an organization 14 .…”

Section: Role Conflict With Nurse Self-efficacymentioning

confidence: 99%

The Role of Stress and Job Satisfaction Among Frontline Nurses in the National Health Insurance Era: The Mediating Role of Self-Efficacy

Adrianto,

Sumarni,

2023

JIK

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The study aimed to analyze the effect of role stress (role ambiguity and role conflict) on the self-efficacy and job satisfaction of nurses implementing the National Health Insurance (JKN) era at Panembahan Senopati Hospital, Bantul. The research design used was an analytic survey design using a cross-sectional study approach. The population of this study was all nurses at the Panembahan Senopati Hospital, Bantul, with a sample size of 105 executive nurses. Data analysis used Spearman correlation analysis to see the effect of the independent variables on the dependent variable with a significance limit (α) of 5%. The results indicated no effect of role ambiguity on nurses' self-efficacy in the JKN era at Panembahan Senopati Hospital, Bantul (p=0.236). Further, there was an effect of role conflict on the self-efficacy of nurses in the JKN era at Panembahan Senopati Hospital, Bantul (p=0.000). There is an effect of self-efficacy on the job satisfaction of nurses in the JKN era at Panembahan Senopati Hospital, Bantul (p=0.000). It can be concluded that there is a complex relationship between role ambiguity, role conflict, self-efficacy, and nurse job satisfaction. Although not all relationships have a significant effect, this study provides an initial understanding of the factors that influence the self-efficacy and job satisfaction of nurses at Panembahan Senopati Hospital, Bantul, in the JKN era.

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Section: Role Conflict With Nurse Self-efficacymentioning

confidence: 99%

The Role of Stress and Job Satisfaction Among Frontline Nurses in the National Health Insurance Era: The Mediating Role of Self-Efficacy

Adrianto,

Sumarni,

2023

JIK

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“…Kalbers and Cenker (2008) mentioned that role ambiguity is an employee's lack of confidence in understanding their job. Role ambiguity can also occur when individuals are forced to do many different tasks at once (Harijanto et al, 2013). Besides, lack of precise information causes role ambiguity, which is a job stressor (Larson, 2004).…”

Section: Literature Review Job Stressmentioning

confidence: 99%

The Effect of Role Ambiguity and Time Pressure on Job Performance among Employees at Water Supply Services Company in Malaysia

Zolkapli¹,

Samudin²,

Ahmad³

et al. 2022

IJARBSS

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This study explores the effect of job stress's factors, role ambiguity and time pressure on job performance among employees in one of the water supply services companies situated at Muar, Johor, Malaysia. Besides, this study also aims to examine the most influential predictor on job performance among the respective employees. The study chose 144 employees from the respective company conveniently to participate in this study. All questionnaires were returned with complete answers by the respondents. Data had been evaluated through three analyses: descriptive, correlation, and regression analysis using Statistical Package for Social Science (SPSS). The results of the descriptive analysis indicated that the majority of the respondents were male, married and aged between 20 to 30 years old. Besides, most of the respondents have worked with the company for more than 15 years and SPM holders. Based on the correlation analysis, the finding discovered a positive and weak relationship between time pressure and job performance. Nevertheless, the result indicated that role ambiguity has a positive and strong relationship with job performance. Moreover, the study's findings based on regression analysis revealed that job stress factors had an influence of 55.9% on job performance. Another 44.1% was conceivably influenced by other variables that were not being studied. Furthermore, it also showed that role ambiguity is the most influenced factor of job stress on job performance. The finding of this study offers several significant insights and information for the company about the importance of job stress and its relationship with the employees' job performance.

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“…The participants described their daily activities as their leadership roles. Lack of expectations, requirements, methods and information about leadership roles lead to confusion of leadership roles with clinical, managerial and resource management (Harijanto et al 2013 :100).…”

Section: Leadership Role Ambiguitymentioning

confidence: 99%

Nurse managers experiences of their leadership roles in a specific mining primary healthcare service in the West Rand

2020

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Background Nurse managers are leaders in mining primary healthcare. Their leadership roles include inspiring and empowering operational managers and nursing personnel, by leading with competence developing them to become followers with insight and direction. However, these leadership roles are not clearly defined, and are negatively influenced by the traditional mining leadership style. Objectives The aim of this study was to explore and describe the nurse managers’ experiences of their leadership roles in a specific mining primary healthcare service on the West Rand, to develop recommendations to enhance these roles. Method A qualitative, exploratory, descriptive and contextual research design was used in this study, following a phenomenological approach as a research method. A non-probability purposive sampling method was used. Nurse managers described experiences of their leadership roles during individual phenomenological interviews. Data saturation was reached on participant number 7. To analyse data, four stages of Giorgi’s descriptive phenomenological data analysis was used. An independent coder coded the data and a consensus meeting was held. The study was guided by the theoretical framework of Winkler’s role theory. Results The following subthemes emanated from data analysis: (1) leadership role ambiguity, (2) leadership roles experienced and (3) challenges experienced in leadership roles. Conclusion This study revealed that the leadership roles for nurse managers in a specific mining primary healthcare service are not clearly defined. Hence enhancements and expansions of these leadership roles remained stagnant. A clearly defined policy on leadership roles for nurse managers should be developed.

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The Influence of Role Conflict and Role Ambiguity on The Employee’s Performance Through Commitment and SelfEfficacy (Study on the Nurses at Public Health Service Center of Kabupaten Kediri, East Java)

Abstract: Abstract:

Cited by 4 publications

References 16 publications

The Role of Stress and Job Satisfaction Among Frontline Nurses in the National Health Insurance Era: The Mediating Role of Self-Efficacy

The Role of Stress and Job Satisfaction Among Frontline Nurses in the National Health Insurance Era: The Mediating Role of Self-Efficacy

The Effect of Role Ambiguity and Time Pressure on Job Performance among Employees at Water Supply Services Company in Malaysia

Nurse managers experiences of their leadership roles in a specific mining primary healthcare service in the West Rand

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