“…As an indirect effect, employees become more engaged with their jobs and therefore more productive. This finding shows how job resources lead to higher levels of engagement and thus higher levels of energy and passion for one's work (Lee, Idris, & Delfabbro, 2016). So far, research in this area, especially by scholars who only use the JD-R model to explain the relation between job characteristics and engagement, has only been conducted at the individual level (Schaufeli & Bakker, 2004).…”