The Meaning of Quality: Expectations of Students in Pursuit of an MBA

Rapert, Molly Inhofe; Smith, Scott; Velliquette, Anne M.; Garretson, Judith A.

doi:10.3200/joeb.80.1.17-24

Cited by 47 publications

(19 citation statements)

References 26 publications

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“…Educational institutions are scrutinized on the basis of the benefits that they provide to businesses, organizations, and communities through graduates (Sculley, 1988). Given this, the pursuit of the meaning of quality in education, the extant literature provides numerous suggestions (Rapert, Smith, Velliquette, & Garretson, 2004). We explain some of these through the perspectives of the respective groups.…”

Section: Perspectives Of Students Faculty and Employersmentioning

confidence: 99%

An Effective MBA: Perspectives of Students, Faculty, and Employers

Ramlall¹,

Ramlall²

2016

JMS

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The demand for Master of Business Administration (MBA) education has increased tremendously over recent years.Having an MBA qualification is seen as a passport for a managerial role. The prestige of MBA education, however, has fluctuated. There have been numerous critiques of the MBA. This article examined the existing literature on perspectives of MBA faculty, MBA students, and employers on the effectiveness of MBA programs. So, from a student perspective, what are their expectations? Do their expectations get fulfilled? MBA faculty will frequently ponder if they are adequately preparing students to be leaders in organizations. Employers expect MBA graduates to excel in the workplace. In addition to the different perspectives, we offered several suggestions for greater success and satisfaction of students, faculty, and employers.

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Section: Perspectives Of Students Faculty and Employersmentioning

confidence: 99%

An Effective MBA: Perspectives of Students, Faculty, and Employers

Ramlall¹,

Ramlall²

2016

JMS

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“…In higher education the quality has been proposed by two concepts by Rapert, Smith, Velliquette, & Garretson (2004), the first one is process quality attributes and the second one is outcome quality attributes. The previous compacts with how well the services are offered, i.e., at what level the class room teaching and the student advising is carried out, how friendly the institutional environment is, and the factors like this.…”

Section: Student Satisfactionmentioning

confidence: 99%

Relationship Between On-Campus Student Engagement and Student Ownership of the Institution

Hasan¹,

Subhani²

2016

European Proceedings of Social &Amp; Behavioural Sciences

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Educational institutions in the developing countries have always viewed student on-campus engagement as a burden on resources and cost factor. However studies at various primary and secondary level shows better performance and retention of students with on-campus engagement activities. This research focuses on a muchignored tertiary level of education where students have a much stronger role in creating word of mouth for or against the institution. This research used a sample 2500 tertiary level students of 50 tertiary level educational institutions to see the relationship between the student on-campus engagement measured through number of student societies and extra-curricular activities and student satisfaction and ownership of the institution. The findings of this paper reveals that the ordinary association between on-campus student societies and students' level of ownership for institution was found not significant in the absence of students' satisfaction level as a mediating variable while the stated associations was found handsomely significant and robust in the presence of students' satisfaction level towards societies. Furthermore the ordinary association between students' recreational activities and students' level of ownership for institution was found again insignificant in the absence of students' satisfaction level as a mediating variable while the stated associations was found augustly significant and robust when students' satisfaction level towards societies was taken as the mediating variable. This study helps the educational institutions to understand the psychological aspects of student's association with their educational institution. It outlines the importance of on-campus engagement that leads to students' satisfaction with their institution and development of positive word of mouth at all forums by the students.

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“…Rapert et al (2004) compiled a list of attributes that students considered "hallmarks" of quality programs and categorized them into meta-themes of "in-class" and "outside-class" environments. Heslop and Nadeau (2010) approached the question differently, answering four questions in order to craft a list of "must-haves" and "important-to-haves" for MBA programs.…”

Section: Literature Reviewmentioning

confidence: 99%

Needs Analysis Survey of MBA Students: A Case Study

Subramaniam

Fadzilah

Yusoff

et al. 2014

IJBM

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The aim of this study was to identify the needs of prospective MBA with reference to three MBA programmes offered by a university. The three programmes are conventional MBA full time programme, conventional MBA part time programme and the fast track one year executive MBA programme. The research design was a cross-sectional field study. The research instrument was a structured questionnaire. A convenience sampling techniques was used to select the respondents. Based on the review of literature, six propositions were developed to be tested. The result of the study found that selection of the MBA programme was based on the needs of the respondents. The study also found that there was no association between age, sex, highest educational qualification and reason for studying MBA with choice of MBA programme. There was a significant relationship between employment and work experience with choice of MBA programme. Ability to choose the specialization they want for their job ranked first among reasons for selecting the conventional MBA programmes. The opportunity to pursue a one year fast track programme which was more manageable for working adults like them ranked first as the reason for selecting the executive MBA programme. Of the six research propositions, four were rejected while two were not rejected.

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The Meaning of Quality: Expectations of Students in Pursuit of an MBA

Cited by 47 publications

References 26 publications

An Effective MBA: Perspectives of Students, Faculty, and Employers

An Effective MBA: Perspectives of Students, Faculty, and Employers

Relationship Between On-Campus Student Engagement and Student Ownership of the Institution

Needs Analysis Survey of MBA Students: A Case Study

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