The Mediating Role of Project Citizenship Behavior in the Relationship Between Organizational Justice Dimensions and Project Success

Abstract

The impact of behavioral aspects on project success remains an area that requires more attention. Drawing on the social exchange theory (SET), our study tested the mediating role of project citizenship behavior (PCB) in the relationships of all four organizational justice dimensions (i.e., procedural, distributive, informational, and interpersonal justice) with project success. A time-lagged survey of project team members ( n = 233) was conducted and analyzed through structural equation modeling (SEM). The results indicate that all four organizational justice dimensions are positively associated with project success, whereas informational justice appears to be the most influential dimension, and that PCB mediates all of these relationships. Project managers/sponsors should enact organizational justice and enhance project citizenship to achieve project success.

The Impact of Organizational Justice Dimensions on the Quality of Work Life During the COVID-19 Pandemic

“…Recently study found that distributive justice has a positive effect on the quality of work-life perceived by organizational members. Furthermore, similar research results revealed that distributive justice had a positive and significant effect on the quality of work life [10]. These findings likewise strengthen the description of the theory that the higher the application of disruptive justice values felt by employees, the higher the quality of their working lives [11].…”

Does Project Citizenship Behavior Leads Network Expansion? Gender-Based Comparison

“…Project compliance “is concerned with the compliance to formal and informal rules and regulations established for the project” (Shafi et al, 2021, p. 9). Compliance behavior is especially important for project-oriented organizations because this notion can be taken as one of an explanatory variable to trust.…”

“…Besides, men and women differs in terms of motivation (Hitka et al, 2018). Proactive behavior relates to the individual initiatives project team members from different organizations demonstrate and their civic virtue toward the project (Shafi et al, 2021). Individuals with a proactive personality show initiative, make constructive contributions, identify new opportunities, and generate new ideas (Villar, 2005).…”

“…Maintaining relationships and loyalty among project members helps to keep relationships healthy for a longer period of time and to reactivate them when new projects start (Braun et al, 2012). Moreover, “PCB measures such as project-specific helping behavior, project loyalty and project compliance directly relate to the temporary organization such as projects” (Shafi et al, 2021, p. 29). According to Henderson (2013), networking strategies and creating opportunities in the business environment provide more career satisfaction for women compared to men.…”

“…Project managers enhance project citizenship to achieve project success (Shafi et al, 2021). In a gender-based study on project management, Henderson et al (2013) analyzed the advantages and disadvantages of female project managers and demonstrated the importance of using and developing networks for female employment outcomes in project management roles.…”