The mediating role of task-technology fit (TTF) in the effect of knowledge sharing intention on job satisfaction and employee performance

Abstract

Public service offices are currently required to provide services effectively and efficiently. Therefore, technology plays a role in helping employees to be able to finish the job. The use of technology makes employees able to achieve high satisfaction and productivity. To be able to take advantage of existing technology, a collaboration between employees is needed through knowledge sharing. This study focuses on the context of the role of task-technology fit in mediating the relationship of knowledge sharing intention to employee satisfaction and performance. This is explanatory research was conducted through a survey of 412 employees of the State Treasury Service Office (KPPN) in the East Java Province. The structural Equation Model (SEM) approach was used and 214 questionnaires were processed with WarpPLS. The results of this study indicate that knowledge sharing, intention affects task-technology fit (TTF) and task-technology fit (TTF) also has a significant effect on employee satisfaction and performance.

The effect of use, task technology-fit, user satisfaction on performance of the Kimia Farma Pharmacy employees in Yogyakarta business unit

“…The results of the H5 study indicate that task-technology fit affects the performance of Kimia Farma employees. The results of this study support the results of Isaac et al (2017), Kurniawati et al (2021), Yi et al (2016), andShahreki andNakanishi (2016). Information systems that are suitable for completing tasks at work, with the support of employees' abilities to use them, cause the task processing time to be faster.…”

Pengaruh Organizational Culture terhadap Job Performance melalui Knowledge Sharing

“…Catatan pencapaian tugas atau aktivitas kerja dalam kurun waktu tertentu merupakan definisi kinerja (Kurniawati et al, 2021). Kinerja ialah capaian dalam proses pelaksanaan tugas yang diamanatkan dan dinilai berdasarkan pengalaman, keterampilan, keikhlasan dan waktu (Sasmita et al, 2023).…”