2021
DOI: 10.1111/capa.12434
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The Phoenix pay system and intention to quit the federal public service

Abstract: The Phoenix pay system has been mired by an unending string of problems negatively affecting hundreds of thousands of bureaucrats and costing billions of dollars to fix. This article studies whether Phoenix’s negative consequences might also be weakening a core component of good governance: a permanent public service. Using data from the 2017 Public Service Employee Survey, this article finds that the greater the problems an employee has endured from Phoenix, the more likely they are to intend to quit the publ… Show more

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Cited by 3 publications
(1 citation statement)
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“…And while country-based or comparative analysis of agencies around the world have not yielded any definitive answers with respect to agencification trends and organizational innovation and efficiency, until now we have had no basis to make claims, positive or negative, about what is happening in Canada in a broad sense. This study aimed to address this gap by drawing on high-quality data available from the Government of Canada, responding to recent efforts to make better use of PSES micro data (Cooper and Turgeon, 2021; McGrandle, 2019; Mullins et al, 2021). The data do not include provincial government departments or agencies but represent an original and systematic first look into agency organizational dynamics in Canada.…”
Section: Discussionmentioning
confidence: 99%
“…And while country-based or comparative analysis of agencies around the world have not yielded any definitive answers with respect to agencification trends and organizational innovation and efficiency, until now we have had no basis to make claims, positive or negative, about what is happening in Canada in a broad sense. This study aimed to address this gap by drawing on high-quality data available from the Government of Canada, responding to recent efforts to make better use of PSES micro data (Cooper and Turgeon, 2021; McGrandle, 2019; Mullins et al, 2021). The data do not include provincial government departments or agencies but represent an original and systematic first look into agency organizational dynamics in Canada.…”
Section: Discussionmentioning
confidence: 99%