2016
DOI: 10.4236/ajibm.2016.64044
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The Relationship between IT and Supply Chain Performance: A Systematic Review and Future Research

Abstract: Many firms have spent large investments in developing and implementing information technologies and systems to enhance their supply chain performance with little benefit, while others have spent similar amount of money with great success [1]. The IT productivity paradox in supply chain performance is widely cited as a polemic that needs more investigation. This work reviews the body of knowledge related to the relationship between IT and supply chain performance through a systematic literature review study, fo… Show more

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Cited by 15 publications
(8 citation statements)
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References 19 publications
(35 reference statements)
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“…In order to increase SC performance with fewer advantages, some companies have paid considerable investments in improving and executing IT and systems. Still, other organizations have spent the same amount with great prosperity (Dobernig & Schanes, 2019; Samadi & Kassou, 2016). SCA is a critical competitiveness determinant in the current turbulent and dynamic business setting (Sangari et al., 2015; Zeraati et al., 2019).…”
Section: Introductionmentioning
confidence: 99%
“…In order to increase SC performance with fewer advantages, some companies have paid considerable investments in improving and executing IT and systems. Still, other organizations have spent the same amount with great prosperity (Dobernig & Schanes, 2019; Samadi & Kassou, 2016). SCA is a critical competitiveness determinant in the current turbulent and dynamic business setting (Sangari et al., 2015; Zeraati et al., 2019).…”
Section: Introductionmentioning
confidence: 99%
“…The data collected from each of the 21 articles in Phase 8 were placed in an extraction form (Phase 9), based on previous studies (Sargeant et al, 2005;Ahmed et al, 2018, Samadi & Kassou, 2016) (Appendix B).…”
Section: Iii) Stage Iii: Documentation and Resultsmentioning
confidence: 99%
“…IT integration (DR11 ITI) is another DR with a relative significance of 0.0398 which is to be considered to enhance SC performance. The necessity of access to real-time information in an electronics industry is evident and IT integration will enhance the agility and flexibility of the organization and SC partners (Samadi and Kassou, 2016;Pachayappan, 2018). Knowledge Management (DR7 KLM) with a score of 0.0354 includes acquisition of knowledge, integration, protection, innovation and dissemination (Perez-Salazar et al, 2013).…”
Section: Resultsmentioning
confidence: 99%
“…It has also improved agility and flexibility among firms (Sabbaghi and Vaidyanathan, 2008). The information should be shared both in upstream and downstream for improving the integration and planning related activities in SC processes (Samadi et al, 2016;Pachayappan, 2018).…”
Section: E-intermediation (Dr9 Eimmentioning
confidence: 99%