The role of future-oriented technology analysis in e-Government: a systematic review

Sánchez-Torres, Jenny Marcela; Miles, Ian

doi:10.1007/s40309-017-0131-7

Cited by 21 publications

(23 citation statements)

References 60 publications

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“…Several methods (e.g., PRISMA Moher et al (2015), Cochrane Anderson et al (2016)) have been adapted by researchers to conduct a systematic literature review. The references (Khan and Park 2013;Lyzara et al 2019;Sánchez-Torres and Miles 2017) show that the most suitable method for performing a systematic literature review in the Digital Government research domain is the Kitchenham et al (2009) method. To complement our review, we followed Anderson et al (2016) and Keele Staffs (2007) general guidelines as well.…”

Section: Methodsmentioning

confidence: 99%

A Systematic Literature Review on Existing Digital Government Architectures: State-of-the-Art, Challenges, and Prospects

Baheer

Lamas

Sousa

2020

Administrative Sciences

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System architecture plays a crucial role in the establishment of Digital Government infrastructure. Over recent decades, various architectures have been introduced by scholars for the establishment of Digital Government infrastructure. However, there is no uniform agreement on Digital Government architecture concepts required for Digital Government infrastructure. To more thoroughly examine the Digital Government architecture introduced in this article, we collected 103 papers published between 2003 and 2020 retrieved from five leading literature databases. To conduct our research, we followed best practice scholarly accepted guidelines for researchers. Per the guidelines, we formulated research questions and employed an approach based on specific inclusion and exclusion criteria to meet our research goals. Our study found evidence that there is a lack of knowledge in terms of the state-of-the-art in Digital Government infrastructure and its challenges concerning existing Digital Government architectures. We identified a set of primary Digital Government architecture characteristics and building blocks on which the Digital Government infrastructures are built. These components are meant to improve the design of future Digital Government systems and applications. Furthermore, our research revealed a need for designing a reference architecture to provide government organizations with the best practice knowledge of already existing Digital Government architectures.

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Section: Methodsmentioning

confidence: 99%

A Systematic Literature Review on Existing Digital Government Architectures: State-of-the-Art, Challenges, and Prospects

Baheer

Lamas

Sousa

2020

Administrative Sciences

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“…Their technology can serve a wide range of purposes: improved provision for public services, enhanced business-industry relations, empowerment for people through accessing knowledge, or successful government management. E-government is a type of e-government business that refers to the processes and frameworks required to provide electronic services to the public and collaborate with business partners (Ebrahim & Irani, 2005;Erhan et al, 2017;Mi'rojul & Yunas, 2016;Management, 2010;Sánchez-Torres & Miles, 2017;Woro & Supriyanto, 2013).…”

Section: A Critical Approach To Information and Communication Technolmentioning

confidence: 99%

“…In the background of growing public demand for greater transparency and accountability of the public sector worldwide, including Indonesia. Centralization of public engagement authority and public participation barriers are an obstacle to both public and private openness and accountability (Justice et al, 2006;Sánchez-Torres & Miles, 2017;UNDP, 2004;Woro & Supriyanto, 2013). There has been a "government gap" between the country and other parts of the world to enhance social inclusion and demonstrate greater state transparency.…”

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confidence: 99%

The implementation of e-government in indonesia

Utama

2020

IJRBS

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This conceptual paper's objectives describe how the utilization of technology and information systems in government institutions developing e-government can improve public service performance and quality. The development of information and technology helps humans and the organization to successfully their operation. The operational system more accurate, useful, and efficient. Most governmental bodies have a low-performance rate in matters of bureaucracy. To repair the quality of bureaucratic performance in government institutions, there is a need to introduce public transparency and accountability to increase the role of public control. The usage of modern technology and systems in government is known as e-government.

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“…E-Government presents an era of modernity, innovation, and flexibility towards efficient and quality public services [36]. e-Government refers to the implementation of ICT to the public sector, just say the objectives such as increasing administrative efficiency, and providing citizens with easier access to government in terms of information and services [37]. Basically, e-Government computerizes all data and information through the Internet and the World Wide Web as a method for sending government information and services to other communities and businesses and governments [38].…”

Section: Literature Reviewmentioning

confidence: 99%

Social Media-Based E-Government Application Feature

Madyatmadja¹,

Kiswanto²

2019

IJRTE

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Relation between e-Government and social media is an inseparable relationship. The purpose of e-Government who wants to improve public services, with the help of information and communication technology. The best solution is using social media. In Indonesia, e-Government is a concept that is implemented not only by the central government, but also by regional/local governments. Right now, many local governments in Indonesia already implemented e-Government. However, not all of Indonesia local governments that implemented egovernment have a social media-based e-Government application. There is a chance that a certain city/regency at Indonesia using same social media-based e-Government application. If the application is seen in terms of features, each application also has different features combination, which are the strengths and the uniqueness of each application. In this study, there are 9 applications that examined from 9 cities / regency in Indonesia. The purpose of this study is to analyse the relation between e-government and social media, in terms of using social media features and identified features that exist in each e-Government application that examined from 9 cities / regency in Indonesia with Systematic Literature Review. The feature found will be categorized with feature functionality categorization: Identity, Conversations, Sharing, Presence, Relationships, Reputation, and Groups. Each feature found can be having more than 1 feature functionality. The result of this study can be used as an indicator about features available at social media-based e-Government application and this study can be used to be a comparison or references for making another social media-based e-Government application in the future

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The role of future-oriented technology analysis in e-Government: a systematic review

Cited by 21 publications

References 60 publications

A Systematic Literature Review on Existing Digital Government Architectures: State-of-the-Art, Challenges, and Prospects

A Systematic Literature Review on Existing Digital Government Architectures: State-of-the-Art, Challenges, and Prospects

The implementation of e-government in indonesia

Social Media-Based E-Government Application Feature

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