The role of knowledge management in organizational performance: case study of University of Malang, Indonesia

Graha, Andi Nu; Sudiro, Achmad; Armanu,; Ratnawati, Kusuma

doi:10.21511/ppm.17(1).2019.20

Cited by 8 publications

(5 citation statements)

References 30 publications

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“…Another important dimension of the study that impacts organizational performance is culture (Graha et al, 2019). Culture provides identity and uniqueness to an organization while also defining the organization in terms of truth, objectives and transparency (Tseng, 2010).…”

Section: Fig 1: Relationship Between the Elements Of Knowledge Manage...mentioning

confidence: 99%

A Conceptual Framework for Measuring Organizational Performance through Knowledge Management and Training

2024

IJFMR

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This paper proposes a comprehensive conceptual framework designed to evaluate organizational performance by integrating knowledge management (KM) strategies and training initiatives. In contemporary business environments, where knowledge serves as a primary asset, organizations increasingly recognize the critical role of effective knowledge management and training programs in enhancing performance. However, existing frameworks often lack holistic approaches that consider the interplay between these two vital components. Drawing upon theoretical insights from organizational theory, human resource management, and knowledge management literature, this framework synthesizes key dimensions and indicators essential for assessing organizational performance. The proposed framework incorporates elements such as knowledge creation, acquisition, dissemination, utilization, and retention, intertwined with tailored training interventions aimed at enhancing employee competencies and capabilities. By delineating these interconnected dimensions, the framework offers a systematic approach for organizations to evaluate the efficacy of their knowledge management and training initiatives in driving organizational performance. Furthermore, the framework provides a basis for future empirical research and practical applications in diverse organizational contexts, fostering a deeper understanding of the intricate dynamics between knowledge management, training, and organizational performance.

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Section: Fig 1: Relationship Between the Elements Of Knowledge Manage...mentioning

confidence: 99%

A Conceptual Framework for Measuring Organizational Performance through Knowledge Management and Training

2024

IJFMR

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“…Berdasarkan studi literatur yang dilakukan, KMP berhubungan kausal dengan OP, dan KMP memiliki hubungan yang positif dan signifikan terhadap OP (Marques dan Simon, 2006), (Rašula et al 2012), (Graha et al, 2019). Perusahaan yang mengimplementasikan KMP pun memiliki kinerja yang lebih baik dibandingkan dengan yang tidak mengimplementasikan KMP (Shea et al,2021).…”

Section: Pengaruh Kmp Terhadap Opunclassified

“…Berdasarkan uji tersebut dapat dinyatakan bahwa KMP berpengaruh positif terhadap OP. Hal ini sejalan dengan beberapa penelitian terdahulu dari Marques dan Simon (2006), Rašula et al (2012), Graha et al, (2019), Kimaiyo et al, (2015), Andreeva dan Kianto (2012), dan Valmohammadi dan Ahmadi (2014) yang menunjukkan pengaruh positif KMP terhadap OP. Perusahaan hotel yang menerapkan KMP pada operasionalnya akan meningkatkan OP yang dimiliki perusahaan tersebut.…”

Section: Tabel 10 Hasil R-squareunclassified

Pengaruh knowledge management practices terhadap organizational performance Hotel Bumi Sangkuriang Bandung

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Kornarius

et al. 2023

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The hotel industry provides a variety of services to its customers. Thus, it is important for hotel companies to maintain service standards in order to provide maximum service and satisfy consumers. In addition, keeping the company's operations optimal and developing its services on a regular basis also has an impact on the performance of the hotel company. This study aims to determine how the effect of the application of Knowledge Management Practices (KMP) in the operation of Hotel Bumi Sangkuriang on Organizational Performance (OP). This research is an explanatory because it tries to explain how the relationship between the independent variable KMP and the dependent variable OP. The sampling technique used convenience sampling with a total of 30 samples. The results showed a positive and significant relationship between KMP and OP with an R-Square value of 0.856. Industri perhotelan memberikan berbagai jasa pelayanan kepada para konsumennya. Sehingga, penting bagi perusahaan hotel untuk menjaga standar pelayanannya agar dapat memberikan pelayanan yang maksimal dan memuaskan konsumennya. Selain itu, menjaga operasional perusahaan tetap optimal dan mengembangkan pelayanannya secara berkala juga berdampak terhadap performa perusahaan hotel tersebut. Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh penerapan Knowledge Management Practices (KMP) dalam operasional Hotel Bumi Sangkuriang terhadap Organizational Performance (OP). Penelitian ini berjenis eksplanatori karena berusaha menjelaskan bagaimana hubungan antara variabel independent KMP dan variabel dependent OP. Teknik sampling menggunakan convenience sampling yang berjumlah 30 sampel. Hasil penelitian menunjukkan hubungan positif dan signifikan antara KMP dan OP dengan nilai R-Square sebesar 0,856.

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“…The organization has obtained benefits by adopting or implementing the knowledge management practices (Al Saifi 2015;Iqbal et al 2019;Koohang et al 2017;Arsawan et al 2021). Specifically, knowledge management helps organizations optimize their organizational performance (Alshawabkeh et al 2020;Graha et al 2019). Empirical studies show that knowledge management processes positively affect organizational performance (Birasnav 2014).…”

Section: Literature Review and Hypothesis Developmentmentioning

confidence: 99%

Sustainability Performance of Organization: Mediating Role of Knowledge Management

et al. 2021

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Research about sustainable performance and its impact on the organization’s economic, social, and environmental development has attracted the attention of many scholars. However, the research investigating the relationship between sustainable performance from traditional organizations based on local culture is still underdeveloped. This study aimed to examine the relationship among organizational culture and leadership styles with knowledge management and sustainable performance. Moreover, this study investigates knowledge management’s role as a mediating variable in the relationship between organizational culture, leadership style, and sustainable performance. This study adopted a quantitative approach using the purposive sampling method with a questionnaire distributed to 99 respondents in Bali Province, Indonesia. The analysis technique was SEM-PLS. The results revealed that organizational culture and transformational leadership have significant effects on knowledge management. This study also proves that knowledge management mediates the relationship between organizational culture and sustainable performance, as well as the relationship between leadership style and sustainable performance. Theoretically, this study confirms the knowledge-based theory about knowledge management practices and sustainability performance. The present study also highlights the characteristics of organizational culture in traditional organizations and the effectiveness of transformational leadership to achieve sustainable organizational performance. Practically, the results provide insights to aid governments and regulators in continuously implementing knowledge management to achieve sustainable performance.

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The role of knowledge management in organizational performance: case study of University of Malang, Indonesia

Cited by 8 publications

References 30 publications

A Conceptual Framework for Measuring Organizational Performance through Knowledge Management and Training

A Conceptual Framework for Measuring Organizational Performance through Knowledge Management and Training

Pengaruh knowledge management practices terhadap organizational performance Hotel Bumi Sangkuriang Bandung

Sustainability Performance of Organization: Mediating Role of Knowledge Management

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