The Role of Organizational Culture and Job Satisfaction in Mediating the Effect of Transformational Leadership on Organizational Citizenship Behavior

Arifiani, Ratya Shafira; Sudiro, Achmad; Indrawati, Nur Khusniyah

doi:10.21776/ub.jam.2020.018.03.16

Cited by 3 publications

(4 citation statements)

References 7 publications

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“…The fifth hypothesis was accepted and explained that organizational culture also lead positive and significant impact to the loyalty aspect. The result was relevant to the previous study Arifiani et al, (2020) that organizational culture has positive and significant impact to OCB. The significant effect was figured out by the employee's statement that organizational culture in this company has applied appropriately and they assumed it as a form of employee empowerment.…”

Section: Resultssupporting

confidence: 55%

“…The Impact of Workload, Organizational Culture, and Motivation for Organizational Citizenship Behavior that is Mediated by Loyalty [145] workloads can be completed easily and quickly which will encourage employees to have an extra role or OCB attitude. The previous study stated that organizational culture brings positive and significant impact to OCB (Arifiani et al, 2020).…”

Section: H3: Motivation Has Positive and Significant Impact To The Employee's Loyaltymentioning

confidence: 96%

“…In a broader and deeper aspect, organizational culture can be defined as the basis for creating a positive organizational climate (Paais & Pattiruhu, 2020). Moreover, organizational culture is the values adopted by an organization and distinguishes one organization from another (Arifiani, Sudiro, & Indrawati, 2020). According to the study conducted by Aziz, Mukhlis, & Musnadi, (2020) organizational culture shows a positive impact to OCB.…”

Section: Introductionmentioning

confidence: 99%

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The Impact of Workload, Organizational Culture, and Motivation for Organizational Citizenship Behavior that is Mediated by Loyalty

Herawati¹,

Kurniawan²,

Azhari³

2021

jbti

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Instilling an attitude to employees for having the willingness to give their best performance without taking into consideration of feedback obtained is necessarily needed and certainly profitable for the company. This attitude denotes a form of Organizational Citizenship Behavior (OCB). This study examines how big the impact of workload, organizational culture, and motivation on OCB with loyalty mediation. The participants of this study are the employees of PT Bummy Harapan Umat Yogyakarta with 50 people as the sample. The testing was done by using multiple regression analysis and the Sobel test. The result of this study showed that loyalty is able to mediate the impact of workload, organizational culture, and motivation of OCB.

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Section: Resultssupporting

confidence: 55%

Section: H3: Motivation Has Positive and Significant Impact To The Employee's Loyaltymentioning

confidence: 96%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

The Impact of Workload, Organizational Culture, and Motivation for Organizational Citizenship Behavior that is Mediated by Loyalty

Herawati¹,

Kurniawan²,

Azhari³

2021

jbti

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“…So leadership is about self-growth, relationships, productivity, and community. To lead well, leaders must understand the need to evolve sustainably continually (Anandani and Aslami, 2023).…”

Section: Spiritual Leadermentioning

confidence: 99%

Role of Spiritual Leaders in Building Socio-Cultural Communication Networks in the Buddhayana Community of Lampung Province

Rapiadi,

Wibawa,

Yudhawati

et al. 2023

JoCRSS

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This research aims to explore the role of spiritual leaders in shaping and strengthening socio-cultural communication networks in the Buddhayana community. The research focus involves analyzing the active role of spiritual leaders in facilitating interaction, maintaining cultural values, and forging interpersonal connections among Buddhists. This research method uses a case study with a qualitative approach with in-depth interviews with spiritual leaders, community members, and participatory observations at religious activities. The results showed that spiritual leaders have a crucial role in shaping and maintaining socio-cultural communication networks. Not only acts as a spiritual leader but also as a facilitator of communication between individuals in the community. Spiritual leaders also play a role in transmitting Buddhayana values, promoting collaboration, and building solidarity among community members. The study also identified factors that influence the effectiveness of the role of spiritual leaders in the context of socio-cultural communication, including active involvement in daily activities, adaptability to technological developments, and the ability to understand community needs. These findings have important implications in understanding communication dynamics in the context of Buddhayana and may contribute to practical thinking to support spiritual leaders and Buddhayana communities in strengthening their socio-cultural communication networks. This research can serve as a foundation for the development of more effective strategies to maintain the sustainability of communication and cultural values within the Buddhayana community and may be applicable to other religious and cultural contexts.

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Impact of Transformational Leadership Style on Customer Satisfaction During the COVID-19 Pandemic with Organizational Citizenship Behaviour as a Mediator in India’s Pharmaceutical Industry

Yanamala,

Deshpande

2024

J Knowl Econ

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Leaders adopting TL (transformational leadership style) are capable in motivating their followers to exhibit the best possible outcomes during tough situations like COVID-19. Doctors and healthcare providers who work tirelessly to create a great balance in the helm of life and death are key players in pharmaceutical industries. Their level of satisfaction not only helps in the enhancement of the productivity of the industry but also gains customers. In order to resolve the tough situation and come up with appropriate solution, an effective TL will be the actual saviour for the pharmaceutical industry. Also, due to the invasion of COVID-19, several companies, leaders and employees were imposed to change. Leading professionals effectively built the bridge between the organizations and the customers. Thus, tracing how TL impacts OCB (organizational citizenship behaviour) and CS (customer satisfaction) is the ultimate focus of the study. In order to carry out this, the present study framed a structured questionnaire; responses were fetched from 400 respondents from the pharmaceutical business. The collected data was analysed using SPSS software and SEM to determine the relationship and the significance of the model. The overall results of the research revealed that there is a positive impact among the constructs. That is, TL has impact on CS which is mediated by OCB. Limitations and further recommendations are also addressed.

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The Role of Organizational Culture and Job Satisfaction in Mediating the Effect of Transformational Leadership on Organizational Citizenship Behavior

Cited by 3 publications

References 7 publications

The Impact of Workload, Organizational Culture, and Motivation for Organizational Citizenship Behavior that is Mediated by Loyalty

The Impact of Workload, Organizational Culture, and Motivation for Organizational Citizenship Behavior that is Mediated by Loyalty

Role of Spiritual Leaders in Building Socio-Cultural Communication Networks in the Buddhayana Community of Lampung Province

Impact of Transformational Leadership Style on Customer Satisfaction During the COVID-19 Pandemic with Organizational Citizenship Behaviour as a Mediator in India’s Pharmaceutical Industry

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