2004
DOI: 10.1108/02621710410524122
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The role of Web‐based distance learning in HR development

Abstract: Advances in computer technology facilitate innovative methods for delivering training in organizations. The Internet enables the delivery of computer-based training across time and distance. This medium, known as Web-based distance learning, provides opportunities to develop human resources to support creating a competitive advantage for an organization. This article discusses principles of WBDL design, measuring the effectiveness of training delivered through that design. Further, the relationship between WBD… Show more

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Cited by 23 publications
(15 citation statements)
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“…reduced training time; Kulik & Kulik, 1991; cost‐effectiveness; Alexander, 2001) and individual trainees (e.g. adaptability to trainees; Long & Smith, 2004). Despite the many proposed advantages, some empirical research has led to concerns about one of the most important characteristics of e‐learning: learner control (e.g.…”
Section: Introductionmentioning
confidence: 99%
“…reduced training time; Kulik & Kulik, 1991; cost‐effectiveness; Alexander, 2001) and individual trainees (e.g. adaptability to trainees; Long & Smith, 2004). Despite the many proposed advantages, some empirical research has led to concerns about one of the most important characteristics of e‐learning: learner control (e.g.…”
Section: Introductionmentioning
confidence: 99%
“…In spite of the low level of adoption in organizations, e-learning is still depicted as an attractive complement or even an alternative to traditional training methods (Long and Smith, 2004), especially for small and medium-sized businesses (SMEs), considering the time and resources constraints faced by these organizations (Moon, Birchall, Williams, and Vrasidas, 2005) and their need for "support of immediate problem solving at work" (Admiraal and Lockhorst, 2009, p. 744). Yet, the literature on the usage pattern of e-learning by SMEs paints a rather bleak picture (Beer, Hamburg, and Paul, 2006;Hamburg and Hall, 2008;Sambrook, 2003).…”
Section: Introductionmentioning
confidence: 99%
“…23 At Lucent Technology, for example, e-training successfully delivered up-to-date knowledge to employees right after its separation from AT&T in 1996. 24 E-training seems to be more essential, in particular, for customer support areas that involve intensive knowledge such as sales and call-center environments.…”
Section: Byun and Millsmentioning
confidence: 98%
“…In general, e-training systems enable consistent internal communication between employees, which leads to better customer responsiveness. 23 Etraining also allows organizations to become more responsive…”
Section: Expected Outcomes Of Learner-centered E-trainingmentioning
confidence: 99%