2022
DOI: 10.1146/annurev-psych-020821-010855
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The Social Effects of Emotions

Abstract: We review the burgeoning literature on the social effects of emotions, documenting the impact of emotional expressions on observers’ affect, cognition, and behavior. We find convergent evidence that emotional expressions influence observers’ affective reactions, inferential processes, and behaviors across various domains, including close relationships, group decision making, customer service, negotiation, and leadership. Affective reactions and inferential processes mediate the effects of emotional expressions… Show more

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Cited by 183 publications
(140 citation statements)
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“…Despite the knowledge gained from the current collection of studies, there are several potential avenues for future research. While we focus on emotional and behavioral responses to genuine versus deceptive expressers, cognitive operations are likely also at play, as predicted by the emotions as social information model (EASI; Van Kleef, 2009 ; Van Kleef & Côté, 2021 ). For example, although our participants were generally not suspicious about the presence of deception, research suggests that distrust can serve as a boundary condition for the effects of emotion on observer responses (e.g., Kim et al, 2017 ; Van Kleef et al, 2006 ).…”
Section: Discussionmentioning
confidence: 99%
“…Despite the knowledge gained from the current collection of studies, there are several potential avenues for future research. While we focus on emotional and behavioral responses to genuine versus deceptive expressers, cognitive operations are likely also at play, as predicted by the emotions as social information model (EASI; Van Kleef, 2009 ; Van Kleef & Côté, 2021 ). For example, although our participants were generally not suspicious about the presence of deception, research suggests that distrust can serve as a boundary condition for the effects of emotion on observer responses (e.g., Kim et al, 2017 ; Van Kleef et al, 2006 ).…”
Section: Discussionmentioning
confidence: 99%
“…First, observers can derive information from people’s facial expressions. Observers have affective reactions to facial expressions or infer a target’s personal and situational characteristics from them (Lange et al, 2021; Van Kleef & Côté, in press). Moreover, observers use facial expressions to infer the underlying appraisal of the target (Scherer & Grandjean, 2008) and draw conclusions about the target’s motivation (Hareli & Hess, 2010).…”
Section: The Social Perception Of Envymentioning
confidence: 99%
“…Selected Core Readings: (Ekman, 1992;Scherer, 1987;Scherer, 2005;van Kleef & Côté, 2022;Moors et al, 2021;Smith & Kirby, 2001).…”
Section: B Appraisal Theoriesunclassified