2023
DOI: 10.1111/itor.13271
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The strategic analysis of service mode selection for a ride‐hailing platform

Abstract: This paper examines the service mode selection strategy of a ride‐hailing platform and analyzes the impact of the strategy on consumers and drivers. The platform has three service modes to select from, including Mode L (only low‐quality services), Mode H (only high‐quality services), and Mode HL (high‐ and low‐quality services). We find that each service mode does not affect the price and the wage of the low‐quality service but affects those of the high‐quality service. Additionally, the platform cannot optima… Show more

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Cited by 9 publications
(4 citation statements)
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References 52 publications
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“…As proposed in the relevant literature, for example, Ebina et al (2022), Sana (2022), and D. Guo et al (2023), we assume that consumers are uniformly distributed on a unit segment []0,1. The mass of each point at time t is random, denoted by y.…”
Section: Modelmentioning
confidence: 99%
“…As proposed in the relevant literature, for example, Ebina et al (2022), Sana (2022), and D. Guo et al (2023), we assume that consumers are uniformly distributed on a unit segment []0,1. The mass of each point at time t is random, denoted by y.…”
Section: Modelmentioning
confidence: 99%
“…Then, based on pricing, they examine the match of supply and demand. Guo et al (2024) analyze the selection of service modes for a ride-hailing platform. They explore the optimal pricing of services with different levels of service quality and show that the service mode affects the price of low-quality service but not the high-quality service.…”
Section: Platform's Pricing Strategies In a Static Settingmentioning
confidence: 99%
“…The pricing of green modes of travel has primarily focused on bike sharing [28], vehicle sharing [29], ride sharing [30], and ride hailing [31]. The effort strategy of green travel has included the availability of shared bikes and vehicles [14], fleet management [32], and service-mode selection [33].…”
Section: Pricing and Effort Strategies For Green Travelmentioning
confidence: 99%
“…The authors of Zhang and Zhang [42] investigated optimal operations for ride-pooling services regarding the pricing, fleet size, and pooling size, and they observed that the pooling size should be optimized to mitigate congestion. In Guo et al [33], the researchers studied the service mode selection of ride-hailing platforms and found that the platform could set the same prices for low-quality services, as compared to high-quality services.…”
Section: Pricing and Effort Strategies For Green Travelmentioning
confidence: 99%