The telephone counseling center as a community mental health assessment tool

Gd, King; Smith, Bikki Tran

doi:10.1007/bf00894154

Cited by 10 publications

(2 citation statements)

References 9 publications

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“…Also reaching statistical significance were fluctuations in calls with the day of the week. Consistent with other findings (King et al 1974;Christensen and Dowrick 1983;Noble 1996), calls reached a minimum on weekends before increasing substantially on Mondays.…”

Section: Introductionsupporting

confidence: 92%

Weather and emotional state: a search for associations between weather and calls to telephone counseling services

Driscoll

Stillman²

2002

International Journal of Biometeorology

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Previous research has revealed that an emotional response to weather might be indicated by calls to telephone counseling services. We analyzed call frequency from such "hotlines", each serving communities in a major metropolitan area of the United States (Detroit, Washington DC, Dallas and Seattle). The periods examined were all, or parts of, the years 1997 and 1998. Associations with subjectively derived synoptic weather types for all cities except Seattle, as well as with individual weather elements [cloudiness (sky cover), precipitation, windspeed, and interdiurnal temperature change] for all four cities, were investigated. Analysis of variance and t-tests (significance of means) were applied to test the statistical significance of differences. Although statistically significant results were obtained in scattered instances, the total number was within that expected by chance, and there was little in the way of consistency to these associations. One clear exception was the increased call frequency during destructive (severe) weather, when there is obvious concern about the damage done by it.

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Section: Introductionsupporting

confidence: 92%

Weather and emotional state: a search for associations between weather and calls to telephone counseling services

Driscoll

Stillman²

2002

International Journal of Biometeorology

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“…In a follow-up study of these efforts, Thurman, Baron, and Klein (1979) concluded that self-help tape programs appear to be "a viable mode for service delivery" (p. 550). Thurman et al (1979) also noted earlier mental health assessment suggestions of King, Morgan, and Smith (1974) and concluded that fluctuations in the popularity of particular tapes might be an index of fluctuations in the needs of callers.…”

mentioning

confidence: 99%

Popularity of self-help counseling tapes as an index of community needs.

Maierle¹

1981

Journal of Counseling Psychology

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Prerecorded self-help tapes are a recently developed and apparently useful adjunct to telephone counseling services. Patterns of requests for such tapes may be a useful index of systematic changes in clientele needs. Requests for tapes, however, may be a function not only of preexisting community needs but also of varying patterns of advertising. Post hoc analysis of tape requests and advertising patterns in one telephone counseling service suggests extreme caution in the interpretation of tape-request patterns.

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Calls to a telephone counseling service

King

1977

J. Community Psychol.

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Data collected on calls made to a telephone counseling service over a 22‐ month period were examined. It was found that (a) calls concerning alcohol problems, dating and social skills, information and referral, loneliness and depression, pranks and obscenities, and problem pregnancy differed significantly across four two‐hour intervals extending from 6 p.m. to 2 a.m.; (b) males made significantly more prank and obscene calls than females, more calls concerning dating and social skills; and (c) males made significantly more calls between 12 a.m. and 2 a.m.

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The telephone counseling center as a community mental health assessment tool

Cited by 10 publications

References 9 publications

Weather and emotional state: a search for associations between weather and calls to telephone counseling services

Weather and emotional state: a search for associations between weather and calls to telephone counseling services

Popularity of self-help counseling tapes as an index of community needs.

Calls to a telephone counseling service

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