2020
DOI: 10.25105/jmpj.v13i2.6249
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The use of information technology by restaurants in Joglosemar, the mainstay city of Indonesian culinary

Abstract: <p>According to the Indonesian Ministry of Tourism, Yogyakarta, Surakarta, Semarang (Joglosemar) are top culinary destinations in Indonesia, with information technology (IT) needed to strengthen its development. Therefore, this study examines IT's adaptation in restaurants owned by micro, small, and medium enterprises (MSMEs) at Joglosemar. This is a descriptive research with data obtained from 200 restaurants each in three cities through questionnaires, interviews, and observation, culminating in 600 re… Show more

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Cited by 5 publications
(3 citation statements)
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“…Media sosial terbukti memberi pengaruh positif pada kinerja finansial usaha restoran (Fernández-Miguélez, 2020) serta penjualan (Chang et al, 2018). Kehadiran teknologi informasi membantu pengenalan branding serta memudahkan konsumen menemukan keberadaan usaha, seperti digambarkan oleh (Asrihapsari & Setiawan, 2020) bahwa teknologi informasi digunakan oleh pelaku UMKM kuliner di kawasan Joglosemar. Sejalan dengan Kristiawan & Keni (2020) media sosial memicu terbentuknya intensi pembelian sehingga sebagai peluang merealisasikan pembelian melalui Electronic Word of Mouth (EWoM).…”
Section: Telaah Kepustakaan Orientasi Pasar Dan Kinerja Umkmunclassified
“…Media sosial terbukti memberi pengaruh positif pada kinerja finansial usaha restoran (Fernández-Miguélez, 2020) serta penjualan (Chang et al, 2018). Kehadiran teknologi informasi membantu pengenalan branding serta memudahkan konsumen menemukan keberadaan usaha, seperti digambarkan oleh (Asrihapsari & Setiawan, 2020) bahwa teknologi informasi digunakan oleh pelaku UMKM kuliner di kawasan Joglosemar. Sejalan dengan Kristiawan & Keni (2020) media sosial memicu terbentuknya intensi pembelian sehingga sebagai peluang merealisasikan pembelian melalui Electronic Word of Mouth (EWoM).…”
Section: Telaah Kepustakaan Orientasi Pasar Dan Kinerja Umkmunclassified
“…RMSs are IT (such as automation systems), which provide important opportunities for fast, efficient, and mostly error-free execution of operations and management processes in restaurants (Udoh & Inuwa, 2016). Just as in various industries (Sambamurthy et al, 2003), the use of IT in restaurants will contribute to improving business performance, increasing competitiveness and adapting to changing conditions quickly (Gao & Su, 2018;Asrihapsari & Setiawan, 2020). For example, during the Covid-19 epidemic in 2020 we gave customers the opportunity to access menus with their mobile phones, place orders and even pay online or offline via restaurant data matrix with RMS, in an effort to reduce the spread of the disease .…”
Section: Introductionmentioning
confidence: 99%
“…Joglosemar is a top tourist destination among the 10 New Bali as it is the central pillar of Borobudur Temple as a priority destination. There are four international airports in the Joglosemar area, namely Ahmad Yani, Adi Sumarmo, Adi Sutjipto, and Yogyakarta International Airport Kulonprogo (Asrihapsari & Setiawan, 2020;Setyono et al, 2017;Waskito & Harsono, 2012).…”
Section: Introductionmentioning
confidence: 99%