Tour operators and destination safety

Čavlek, Nevenka

doi:10.1016/s0160-7383(01)00067-6

Cited by 213 publications

(109 citation statements)

References 12 publications

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“…This is in part as a function of the nature of mega-sports events; they are often held in stadia with enormous seating capacity; a mass of spectators are located in a concentrated area, and this could be deemed as a suitable terrorists' target due to the high level of visibility and vulnerability of the event and its attendees (Whisenant, 2003). Terrorism has a much greater psychologically negative effect on potential tourists than many other forms of disasters, including natural catastrophes (Cavlek, 2002). As Pizam and Mansfeld (1996) note, attendance at sport events, as a form of leisure tourism, is a discretionary activity.…”

Section: Terrorism and Mega-sport Eventsmentioning

confidence: 99%

Security, Perceived Safety, and Event Attendee Enjoyment at the 2003 Rugby World Cup

Taylor¹,

Toohey²

2006

Tourism Review International

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International sport event organizers around the world have placed considerations of terrorism high on their planning and risk management agendas since September 11, 2001. Increased public awareness about the threat of terrorism and associated safety concerns have led to increased security, especially for large multicountry international events. To date there has been limited empirical research on the relationship between sport event attendance and the impact of terrorism, with the exception of the body of work on the 1972 Olympic Games. In this article the authors outline the extensive antiterrorism security measures taken at the 2003 Rugby World Cup held in Australia. To determine the impact of these measures, event attendees were surveyed to determine the extent to which terrorism influenced event attendees' motivations, perceptions of safety, and level of enjoyment. The results indicate that security measures were perceived as sufficient and attendees were generally not deterred by the threat of terrorism. The heightened security enhanced the event experience for some attendees, with only a small minority reporting a negative impact on satisfaction. Suggestions for further research and practice are discussed.

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Section: Terrorism and Mega-sport Eventsmentioning

confidence: 99%

Security, Perceived Safety, and Event Attendee Enjoyment at the 2003 Rugby World Cup

Taylor¹,

Toohey²

2006

Tourism Review International

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“…In line with this, Williams [85] indicates the importance of innovative experience design that seeks to go beyond service excellence, and leading to the creation of value in the tourism sector. Tourism safety encompasses the various protection measures adopted by the managing unit at the tourist attractions to ensure the safety of tourists, which include indicators such as safety measures and accident handling [86,87]. For example, Cavlek [86] argues that individual tourists' decision to visit a country or tourist attraction can be significantly influenced by safety and security risks.…”

Section: Managing Qualitymentioning

confidence: 99%

“…Tourism safety encompasses the various protection measures adopted by the managing unit at the tourist attractions to ensure the safety of tourists, which include indicators such as safety measures and accident handling [86,87]. For example, Cavlek [86] argues that individual tourists' decision to visit a country or tourist attraction can be significantly influenced by safety and security risks. Another study by Yüksel and Yüksel [87] also indicate that the perceived and/or actual safety risks at the tourist attractions can have a major effect on their decisions to visit.…”

Section: Managing Qualitymentioning

confidence: 99%

A Self-Evaluation System of Quality Planning for Tourist Attractions in Taiwan: An Integrated AHP-Delphi Approach from Career Professionals

Chen

Huang

et al. 2017

Sustainability

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Abstract:This study seeks to identify a set of key indicators along with weightings for tourist attractions in Taiwan, and develop a quality management self-evaluation mechanism for tourism businesses, using an advanced integrated Analytic Hierarchy Process and Delphi (AHP-Delphi) approach derived from the supply side perspective. This research study comprises two phases:(1) Delphi method analysis that involves 17 experts, providing confirmation about the evaluation criteria; and (2) Analytical Hierarchical Process (AHP) method which aims to allocate weightings to the evaluation criteria from the experts. Findings from the Delphi method analysis revealed the acceptance of two dimensions, six sub-dimensions and 17 indicators as key evaluation criteria. The AHP method analysis indicated that the most significant dimension was managing quality, with tourism services and public sector facilities being the most important sub-dimension and indicator respectively. The self-evaluation mechanism proposed in this planning perspectives can assist tourism businesses and national/regional Destination Management Organization to identify quality management problems and possible ways of enhancing quality tourism, so that tourism experience, and tourist's satisfaction can be further improved effectively between the conflicting views by career professionals.

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“…The tourism sector in the Canary Islands depends, essentially, on the large international tour operators, and these companies can and often do divert their tourist clients to destinations considered safer or more attractive than others, and apply pressure to get discounts when the risk level increases (Cavlek 2002). This actually happened during the period of volcanic unrest on Tenerife in 2004 (Martí et al 2009).…”

Section: Severe Pressure On the Scientific Decision-makingmentioning

confidence: 99%

Legal framework and scientific responsibilities during volcanic crises: the case of the El Hierro eruption (2011–2014)

et al. 2015

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In recent years concerns have been growing in the scientific community over the definition of scientific responsibilities during emergencies, and the legal status of scientists involved in the corresponding decision-making. It is clear that the legal framework is one of the main elements affecting this issue; however, many factors may affect both the specific scientific decision-making and the definition of general scientific responsibilities. The situation will vary depending on the type and scale of emergency, and from place to place, even in the same country. There will be no such thing as a single, ideal solution. In the latest El Hierro volcanic crisis many factors have negatively affected the scientific management and have prevented an adequate definition of scientific responsibility. These factors have been detected and documented by the authors. They include excessive pressure due to human and economic issues, a poor legal framework with identifiable deficiencies, an Emergency Plan in which the Volcanic Activity/Alert Level (VAL), Emergency Response Level (ERL) and Volcanic Traffic Light (VTL) have been too rigidly linked, serious weaknesses in the management and structure of the Scientific Committee (SC), and more. Even though some of these problems have now been detected and certain solutions have already been proposed, the slowness and complexity of the bureaucratic processes are making it difficult to implement solutions.

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Tour operators and destination safety

Cited by 213 publications

References 12 publications

Security, Perceived Safety, and Event Attendee Enjoyment at the 2003 Rugby World Cup

Security, Perceived Safety, and Event Attendee Enjoyment at the 2003 Rugby World Cup

A Self-Evaluation System of Quality Planning for Tourist Attractions in Taiwan: An Integrated AHP-Delphi Approach from Career Professionals

Legal framework and scientific responsibilities during volcanic crises: the case of the El Hierro eruption (2011–2014)

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