Towards an Understanding of Social Software: The Case of Arinia

Barnes, Stuart J.; Böhringer, Martin; Kurze, Christian; Stietzel, Jacqueline

doi:10.1109/hicss.2010.406

Cited by 18 publications

(19 citation statements)

References 10 publications

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“…Many researchers have followed advice from various sources (Russell, 2011b, Russell, 2011a) and devised their own scripts for collecting data from the Twitter API. Non--Twitter based research still had challenges collecting data but were often able to have direct contact with the data owners (Barnes et al, 2010). There are a number of papers in academic publications that do not fit into the areas considered above, these are papers that are general introductions or discussions.…”

Section: Classificationsmentioning

confidence: 99%

What do people study when they study Twitter? Classifying Twitter related academic papers

Williams

Terras²,

Warwick³

2013

Journal of Documentation

171

116

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The full-text may be used and/or reproduced, and given to third parties in any format or medium, without prior permission or charge, for personal research or study, educational, or not-for-prot purposes provided that:• a full bibliographic reference is made to the original source • a link is made to the metadata record in DRO • the full-text is not changed in any way The full-text must not be sold in any format or medium without the formal permission of the copyright holders.Please consult the full DRO policy for further details. What people study when they study Twitter Classifying Twitter related academic papers Structured Abstract PurposeSince its introduction in 2006, messages posted to the microblogging system Twitter have provided a rich dataset for researchers, leading to the publication of over a thousand academic papers. This paper aims to identify this published work and to classify it in order to understand Twitter based research. Design/methodology/approachFirstly the papers on Twitter were identified. Secondly, following a review of the literature, a classification of the dimensions of microblogging research was established. Thirdly, papers were qualitatively classified using open coded content analysis, based on the paper's title and abstract, in order to analyze method, subject, and approach. FindingsThe majority of published work relating to Twitter concentrates on aspects of the messages sent and details of the users. A variety of methodological approaches are used across a range of identified domains. Research LimitationsThis work reviewed the abstracts of all papers available via database search on the term "Twitter" and this has two major implications: 1) the full papers are not considered and so works may be misclassified if their abstract is not clear, 2) publications not indexed by the databases, such as book chapters, are not included. The study is focussed on microblogging, the applicability of the approach to other media is not considered. Originality/valueTo date there has not been an overarching study to look at the methods and purpose of those using Twitter as a research subject. Our major contribution is to scope out papers published on Twitter until the close of 2011. The classification derived here will provide a framework within which researchers studying Twitter related topics will be able to position and ground their work.

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Section: Classificationsmentioning

confidence: 99%

What do people study when they study Twitter? Classifying Twitter related academic papers

Williams

Terras²,

Warwick³

2013

Journal of Documentation

171

116

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“…As most of the organizational knowledge resides in people's heads, collaborative conversational knowledge management tools including wikis may help to widen the bottleneck of knowledge acquisition (Wagner 2006). Besides wikis and traditional weblogs, two further applications are currently gaining importance: social networking services (DiMicco et al 2008;Richter and Koch 2008;Richter and Riemer 2009) and microblogging services (Riemer and Richter 2010;Zhang et al 2010; Barnes et al 2010;Mueller and Stocker 2011).…”

Section: Introductionmentioning

confidence: 98%

Exploring Appropriation of Enterprise Wikis:

Stocker

Richter

Hoefler

et al. 2012

Comput Supported Coop Work

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The purpose of this paper is to provide both application-oriented researchers and practitioners with detailed insights into conception, implementation, and utilization of intraorganizational wikis to support knowledge management and group work. Firstly, we report on three case studies and describe how wikis have been appropriated in the context of a concrete practice. Our study reveals that the wikis have been used as Knowledge Base, Encyclopedia and Support Base, respectively. We present the identified practices as a result of the wiki appropriation process and argue that due to their open and flexible nature these wikis have been appropriated according to the users' needs. Our contribution helps to understand how platforms support working practices that have not been supported by groupware before, or at least not in the same way. Secondly, three detailed implementation reports uncover many aspects of wiki projects, e.g., different viewpoints of managers and users, an investigation of other sources containing business-relevant information, and perceived obstacles to wiki projects. In this context, our study generates a series of lessons learned for people who intend to implement wikis in their own organizations, including the awareness of usage potential, the need for additional managerial support, and clear communication strategies to promote wiki usage.

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“…Microblogging is a form of social media that allows users to broadcast short messages via multiple platforms to friends and followers, ensuring frequent and immediate updates on their activities, opinions, and status (Barnes et al 2010). The most popular microblogging platform, Twitter (currently reporting over 500 million registered users), has enjoyed unprecedented adoption diffusion around the world (Pan, 2012).…”

Section: Introductionmentioning

confidence: 99%

A cross-national study of Twitter users’ motivations and continuance intentions

Pentina

Basmanova

Zhang³

2014

Journal of Marketing Communications

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Given the explosive popularity and growth of microblogging worldwide and its potential use in the areas of public policy, civic activism, as well as marketing and advertising, the questions of why and how individuals use these services warrant a comprehensive research. While some studies addressing motivations to join and continue using Twitter have been published, no research to date has investigated these issues in the context of developing economies. This exploratory study seeks to build an understanding of Twitter usage and continuance motivations in Ukraine, and compares them to those of the US users. The findings of the study suggest that participants in both countries use Twitter for professional development, entertainment, status maintenance, and social interaction and exchange. The Ukrainian participants, however, emphasize Twitter use for identity negotiation and self-expression, as well as for news updates and sharing. The study also examines how different motivations of joining Twitter affect current Twitter usage and continuance intentions, and provides implications for public policy and advertising.

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Towards an Understanding of Social Software: The Case of Arinia

Cited by 18 publications

References 10 publications

What do people study when they study Twitter? Classifying Twitter related academic papers

What do people study when they study Twitter? Classifying Twitter related academic papers

Exploring Appropriation of Enterprise Wikis:

A cross-national study of Twitter users’ motivations and continuance intentions

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