Transfer‐of‐Care Communication: Nursing Best Practices

Chard, Robin; Makary, Martin A.

doi:10.1016/j.aorn.2015.07.009

Cited by 19 publications

(12 citation statements)

References 22 publications

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“…33 In the perioperative field, standardized, tested and uniformlyused tools have also been advocated for as a good practice that promotes communication during handoffs. 34 In a review about best practices in transfer-of-care communication, checklists were included as one of such communication tools. When using checklists, nursing team members, surgeons, and anesthesia professionals have an opportunity to ask questions related to the patient.…”

Section: Discussionmentioning

confidence: 99%

“…When using checklists, nursing team members, surgeons, and anesthesia professionals have an opportunity to ask questions related to the patient. 34 The effects of using these tools, especially decreased technical errors and information omission, has been shown to occur not only in the ICU, but also in other hospital settings. 8,35 This was shown in a study that measured the rates of medical errors, preventable adverse events, miscommunication, and resident work flow.…”

Section: Discussionmentioning

confidence: 99%

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Handoff communication in intensive care: links with patient safety

Santos¹,

Campos²,

Silva³

2018

Esc. Anna Nery

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Objective: To gather scientific evidence about ICU handoff practices and their implications on the safety of communication among team members about hospitalized patients. Method: This was an integrative review conducted in the Medline, PubMed, Cinahl and Scopus databases with the descriptors patient handoff, communication, patient safety, critical care, health communication and intensive care unit. The adopted criteria were: full text, in Portuguese or English, in the last 10 years, with level of evidence over IV and compliance to the study question. Fifteen articles were submitted to a structured tool and analysis. Results: There is evidence of incompleteness, absence or errors in handoff information, caused by the lack of standardization and preparation for this activity, generating delayed, incorrect or non-performed procedures. The use of tools reduces the amount of omitted information, side talks, and errors, improving team satisfaction. Final considerations: It is necessary to promote safe communication in handoff, implementing practices that ensure care continuity.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Handoff communication in intensive care: links with patient safety

Santos¹,

Campos²,

Silva³

2018

Esc. Anna Nery

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“…Collaboration between all health care providers using the hybrid OR should be carefully planned, adjusted logistically, and practiced to realize the fullest extent of the hybrid OR's capabilities. The OR team must adapt to being a cross‐functional unit that ensures the best outcomes for patients . Breakdowns in communication rather than competency‐related issues are associated with a greater number of adverse events and greater morbidity and mortality during the course of health care delivery .…”

Section: Multidisciplinary Carementioning

confidence: 99%

“…Chard and Makary have identified best practices for nursing communication. Essential elements to assist with this communication include a comprehensive surgical checklist, resources from the World Health Organization (eg, Surgical Safety Checklist); The Universal Protocol for Preventing Wrong Site, Wrong Procedure, and Wrong Person Surgery; the Safe Surgery 2015 campaign; and standardized team communication tools and protocols to promote the delivery of high‐quality health care …”

Section: Multidisciplinary Carementioning

confidence: 99%

A Multidisciplinary Approach to Treating Traumatic Pelvic Fractures

Miller¹

2018

AORN Journal

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Pelvic fractures are traumatic injuries that can be caused by motor vehicle accidents, motorcycle accidents, motor vehicle-related pedestrian injuries, or falls from a significant height. These injuries can be life threatening because of the high vascularity of the pelvis and the difficulty in being able to see bleeding occurring in this area. Traditional approaches to treat pelvic fractures have been pelvic binding, external fixation, and open preperitoneal packing; however, the use of angiography and embolization enables faster pinpointing of the location of the bleeding. Increased use of hybrid ORs for treating traumatic pelvic fractures combines the superior imaging of interventional radiology with an OR that can quickly provide open interventions without needing to move a patient from an interventional radiology suite to another OR. This improvement in technology has combined the resources and knowledge of more diverse disciplines to provide a more centralized approach to improving patient outcomes.

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“…We were confident a similar process could be successful at our facility. Chard and Makary describe several existing surgical safety checklists from the World Health Organization and AORN that cover the preprocedure, time‐out, and postprocedure periods. We decided to combine the end‐of‐procedure portions of these templates into a single‐sheet checklist.…”

Section: Evidence Review Of Communication Toolsmentioning

confidence: 99%

A Postprocedure Wrap‐up Tool for Improving OR Communication and Performance

Norton¹,

Mordas²

2018

AORN Journal

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In 2015, perioperative nursing staff members at a community hospital designed and implemented a tool to help improve communication and performance. Our postprocedure wrap-up tool and its follow-up process have allowed us to achieve improvements in both efficiency and staff member satisfaction. By implementing a process to document problems as they occur and quickly transmit information to the staff members who are best able to correct these issues, we greatly improved our workflow. Furthermore, by inputting information into spreadsheets using problem codes, thereby replacing anecdotal information with hard data, we targeted areas that needed improvement and used that information for budget planning, training, and allocating resources. Enlisting the input of all members of the surgical team allowed us to identify the root causes of issues that interfered with the staff members' ability to provide efficient, safe, and reliable patient care.

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Transfer‐of‐Care Communication: Nursing Best Practices

Cited by 19 publications

References 22 publications

Handoff communication in intensive care: links with patient safety

Handoff communication in intensive care: links with patient safety

A Multidisciplinary Approach to Treating Traumatic Pelvic Fractures

A Postprocedure Wrap‐up Tool for Improving OR Communication and Performance

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