Transformational leadership, employee turnover intention, and actual voluntary turnover in public organizations

Sun, Rusi; Wang, Weijie

doi:10.1080/14719037.2016.1257063

Cited by 128 publications

(96 citation statements)

References 50 publications

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“…Scholars have argued that OCB plays a critical role in SMEs' success in China . TL affects ER in Chinese SMEs, both directly and indirectly (Sun and Wang, 2017). Furthermore, OCB was found to partially mediate the relationship between internal corporate social responsibility and intention to quit (Rashid et al, 2018).…”

Section: Mediation Effect Of Organizational Citizenship Behaviormentioning

confidence: 99%

The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication

et al. 2020

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This study investigates the impact of transformational leadership on employee retention in small-and medium-sized enterprises (SMEs) and probes the mediating role of organizational citizenship behavior (OCB) and the moderating role of communication. Data were collected using convenience sampling from 505 employees of SMEs. A Smart PLS structural equation modeling (PLS-SEM) was used to estimate the various relationships. The findings of the study reveal a positive and significant relationship between transformational leadership and OCB. Similarly, this study finds a positive and significant relationship in OCB and employee retention. In addition, OCB had a positive mediating effect on the relationship between transformational leadership and employee retention. Furthermore, communication positively moderates the transformational leadership-OCB and OCB-employee retention relationships. Leaders at SMEs should implement the traits of transformational leadership such as developing a compelling vision for employees, focusing on goal achievement, having problem-solving techniques, having a sense of purpose, and spending time on the training and development of the team to enhance OCB and employee retention.

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Section: Mediation Effect Of Organizational Citizenship Behaviormentioning

confidence: 99%

The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication

et al. 2020

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“…Given the large proportion of tellers among bank employees, our study will have an important implication for the bank management in showing that turnover intention among bank tellers is traceable to their workplace friendship, trust in their managers and work engagement. As turnover intention is predictive of actual turnover (Steel & Ovalle, 1984;Sun & Wang, 2017), reduced turnover intention may result in actual turnover reduction thereby reducing banks' human resource costs.…”

Section: Introductionmentioning

confidence: 99%

Workplace Friendship, Trust in the Leader and Turnover Intention: The Mediating Effects of Work Engagement

Ariyabuddhiphongs¹,

Boonsanong²

2019

IJHRS

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The job demands-resources model hypothesizes work engagement’s positive mediating effects between job resources and positive outcomes; its mediating effects between job resources and negative outcomes have rarely been examined. We propose workplace friendship and trust in the leader as job resources and turnover intention as a negative outcome and hypothesize that workplace friendship and trust in the leader will positively predict work engagement, and that work engagement will negatively predict turnover intention. To test our hypotheses, we conducted a study among 166 bank tellers in Bangkok, Thailand using a questionnaire survey. Regression analysis with bootstrapping was used to test the hypotheses and the mediation model. The hypotheses and the model were supported. The results of our study provide support for the job demands-resources model and suggest for the bank management the advisement of encouraging friendship among bank tellers and cultivating their trust in the managers.

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“…Another important subject to investigate is how transformational leaders can lead to goal clarity. Recent developments argue that transformational leaders utilise rich communication channels such as face‐to‐face conversations to transmit information (Jensen et al., ), while others emphasise the importance of culture (Sun & Henderson, ; Sun & Wang, ) and job design (Andersen & Bøllingtoft, ; Jensen, ). Future studies are needed to tackle how transformational leaders set up clear goals to followers.…”

Section: Discussionmentioning

confidence: 99%

Linking transformational leadership and value congruence among Chinese police force: The mediating role of goal clarity and the moderating role of public service motivation

Bao

2019

Aust J Public Adm

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Although claimed as an important value assimilating factor within public administration, transformational leadership's effect over value congruence receives limited empirical investigation. Furthermore, the underlying mechanism and boundary condition of this effect are underspecified. Drawing from an interactionist perspective whereby value congruence is the joint product of situational influence and individual characteristic, this study investigates the relationship between transformational leadership and value congruence focusing on the mediating role of goal clarity and the moderating role of public service motivation (PSM). The analysis of data collected from a sample of 420 Chinese police officers indicates that goal clarity partially mediates the relationship between transformational leadership and value congruence. In addition, PSM moderates the relationship between goal clarity and value congruence such that the relationship is stronger when PSM is high. Finally, theoretical and practical implications are discussed.

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Transformational leadership, employee turnover intention, and actual voluntary turnover in public organizations

Cited by 128 publications

References 50 publications

The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication

The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication

Workplace Friendship, Trust in the Leader and Turnover Intention: The Mediating Effects of Work Engagement

Linking transformational leadership and value congruence among Chinese police force: The mediating role of goal clarity and the moderating role of public service motivation

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