Travel behaviour in Ghana: empirical observations from four metropolitan areas

Abane, Albert

doi:10.1016/j.jtrangeo.2010.03.002

Cited by 87 publications

(58 citation statements)

References 20 publications

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“…The results of previous research have shown the following empirical findings according to Ojo [83], namely affordability, availability cost and times, safety, accessibility, reliability, fares, communication and experience, information, ticket price, service frequency, space on the vehicle, cleanliness of the vehicle and ease of use, employee service, available of facilities, reservation and ticketing, safety and security and record of accidents are influence modal choice and the service quality (Abane [84], Borhan et al [85], Kinsella and Caulfield [86], Le-Klähn et al [87], Maruvada and Bellamkonda [88], Morfoulaki et al [89], Sam et al [90], Shaaban and Hassan [91], Tyrinopoulos and Antoniou [92]). In this research some of these factors were used to assess the service quality of the urban public transport companies.…”

Section: Discussionmentioning

confidence: 99%

Service quality of the urban public transport companies and sustainable city logistics

et al. 2020

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AbstractThe issue of sustainable city logistics has steadily been developed over the last decades. Urban public transport companies can make a significant contribution to the concept of sustainable city logistics. The customers’ perception and satisfaction regarding urban public transport companies can be associated with the increased use of their services. The preference for urban public transport reduces the use of individual car transport, which is linked to the environmental pillar of sustainability. For the customers, the level of the provided service is very important. The article is focused on the evaluation of the outcomes from the primary research concerning the service quality performed by the urban public transport companies in the Hradec-Pardubice residential agglomeration. The goal lies in identifying gaps in service quality. The method used in this article is representative primary research. The primary research was carried out in the form of structured personal interviews with a representative sample of respondents. Selected statistical methods were used to evaluate the data. The results are discussed in the context of published research studies. Research in this article found that respondents are more satisfied with the quality of services performed by the urban public transport companies, but the perception of individual service quality factors varies from one user group to another. The research also confirms a different perceptions regarding customer care and comfort by different age groups of respondents. The article implies that public transport companies should pay attention to setting fare prices for different groups of passengers.

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Section: Discussionmentioning

confidence: 99%

Service quality of the urban public transport companies and sustainable city logistics

et al. 2020

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“…Neither of these authors makes transport policy recommendations. Abane (2011) does aim to inform policy, but focuses only on public transport. None of these studies is based on a representative sample of the population.…”

Section: Existing Literaturementioning

confidence: 99%

Urban travel in Nairobi, Kenya: analysis, insights, and opportunities

Salon

Aligula

2012

Journal of Transport Geography

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“…However regional differences have scarcely been addressed for road transport issues, and when analyzed they have been limited to specific areas such as road safety (Tolon-Becerra et al, 2013;Eksler et al, 2008;Lassarre and Thomas, 2005), or spillover indicators (Condeço-Melhorado et al, 2011). The papers by Sandow (2008) and Abane (2011) are among the few studies in the literature incorporating the geographic perspective in the analysis of travelers' behavior.…”

Section: Literature Reviewmentioning

confidence: 99%

Measuring regional differences in users' perceptions towards interurban toll roads

Gómez

Παπανικολάου

Vassallo

2016

Journal of Transport Geography

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Public acceptability is crucial to achieve the successful implementation of certain policy initiatives. In the transport sector, this is especially relevant for toll roads since they entail a burden to the users. Previous literature in this field has mainly focused on analyzing the influence of different individual characteristics on attitudes towards road charges, without clear results. However, other context-specific drivers such as regional parameters may also play an important role to explain users' attitudes, especially when the implementation of tolls within the same nation varies throughout regions. The goal of this paper is to analyze regional differences in users' perceptions with regard to tolls as an appropriate way to finance the provision of road infrastructure. Based on a nationwide survey conducted to road users in interurban toll roads in Spain, we develop a multilevel logit model to explore regional differences in drivers' perceptions. The research concludes that differences identified seem to be more influenced by context-specific variables, related to either the characteristics of the toll road or the region, than by the characteristics of the individuals. The paper also underlines the negative effects of an asymmetrical distribution of toll roads across regions on users' perceptions, since those territories especially suffering the burden of tolls show a more negative attitude towards road charging.

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Travel behaviour in Ghana: empirical observations from four metropolitan areas

Cited by 87 publications

References 20 publications

Service quality of the urban public transport companies and sustainable city logistics

Service quality of the urban public transport companies and sustainable city logistics

Urban travel in Nairobi, Kenya: analysis, insights, and opportunities

Measuring regional differences in users' perceptions towards interurban toll roads

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