Travel intention determinants during COVID-19: The role of trust in government performance

Nguyen, Huan Minh; Phuc, Hung Nguyen; Tam, Duong Thien

doi:10.1016/j.jik.2023.100341

Cited by 17 publications

(14 citation statements)

References 36 publications

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“…that compliance with measures will prevent the spread until the motivation of tourism increases. The discovery comprises Nguyen et al [9] who proposed that a positive impact strategy is associated with tourist attitudes and product strategies capable of harnessing this imperceptible force to elevate travel experiences following the COVID-19 pandemic.…”

Section: Sem Resultsmentioning

confidence: 99%

“…The reason may be that people do not perceive concrete results from government measures, such as reducing the number of infected people. Similarly, the study of Nguyen et al [9] stated that although the government plays an important role in stimulating tourism, the epidemic must be simultaneously controlled. These measures must be effective so that there will be stimulation and motivation for tourism.…”

Section: Sem Resultsmentioning

confidence: 99%

“…The government may use benchmarks to assess the chances of infection with COVID-19. If any place is certified for proper spacing, it can use the results to promote its own attractions and increase tourists' confidence [9]. The next suggestion results from the effect of the relationship between outcome expectation and intention (H9, which is significant in both models), which indicates that outcome expectation awareness should be increased.…”

Section: Discussionmentioning

confidence: 96%

“…There have been several tourism research studies analyzing the situation during COVID. For example, Nguyen et al [9] studied the role of trust in government performance on travel intentions in Vietnam. Vukomanovic et al [10] analyzed the decision-making process regarding whether to travel or not during the COVID-19 situation in the USA.…”

Section: Introductionmentioning

confidence: 99%

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Influencing Travelers’ Behavior in Thailand Comparing Situations of during and Post COVID-19

Thotongkam,

Champahom,

Nilplub

et al. 2023

Sustainability

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Tourism is the primary source of income for many countries, particularly developing ones. However, due to the impact of the 2019 Coronavirus epidemic, the tourism sector has been significantly affected. This study aims to identify factors that influence motivation and travel frequency. Two scenarios were compared: during COVID-19 and post-COVID-19. The questionnaire was developed based on the Health Belief model. The data collection process involved distributing a comprehensive questionnaire throughout Thailand, with the aim of achieving a fair and balanced representation of respondents from six distinct regions: northern, central, eastern, western, north-eastern, and southern. The study included a total of 2100 participants. Twenty hypotheses were formulated to analyze the relationship between the latent constructs. Factor analysis and Structural Equation Modeling were utilized to analyze the data from the questionnaires. The results from SEM found that the model was consistent with the empirical data. The model of the during COVID-19 pandemic had three supported hypotheses, namely H2d, H5d, and H9d, which were the correlation between tourism motivation and perceived severity, self-efficacy, and outcome expectations, respectively. In the post-COVID-19 pandemic period, seven hypotheses, including H1p, H2p, H3p, H4p, H5p, H9p, and H10p, supported the correlation between intention and perceived susceptibility, perceived severity, perceived benefits, perceived barriers, self-efficacy, outcome expectations, and frequency. The support for H10p indicated that stimulated motivation could lead to behavioral changes and increase people’s travel frequency. This study proposes policy recommendations and public relations guidelines to encourage more frequent travel.

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Section: Sem Resultsmentioning

confidence: 99%

Section: Sem Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 96%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Influencing Travelers’ Behavior in Thailand Comparing Situations of during and Post COVID-19

Thotongkam,

Champahom,

Nilplub

et al. 2023

Sustainability

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“…Highrisk perception negatively affects travel intention. This was justified through the theory of reasoned action (TRA), which verified the relationship between perceived risk and the user's intentions [84,85]. According to Pavlou and Gefen [86], high degrees of perceived risk increase negative expectations, which create an unfavorable attitude that results in a negative influence on transaction intentions [87].…”

Section: Risks and The Intention To Adopt Airbnbmentioning

confidence: 87%

Risks in Relation to Adopting Airbnb Accommodation: The Role of Fear of COVID-19

et al. 2023

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This study examined the impacts of perceived Airbnb risks, i.e., performance, financial, physical, social, time, and psychological risks on tourists’ intention to use Airbnb. The study also explored the moderating effect of the fear of COVID-19 on the relationship between perceived Airbnb risks and the tourist’s intention to use Airbnb. The data was collected from 248 customers of Airbnb using a survey approach. The data were analyzed utilizing the Smart PLS V.4. The PLS-SEM results revealed that Airbnb (physical, psychological, time, performance, financial and social risks) had a significant negative effect on the intention to use Airbnb. On the other side, the fear of COVID-19 acted as a moderator between Airbnb’s physical, psychological, and social risks and the intention to use Airbnb, indicating that customers tend to tolerate time and performance risks when having a high level of fear of COVID-19 and prefer to use Airbnb regardless of them. This shift in customer behavior towards customers’ intention to use Airbnb in light of the fear of COVID-19 gives Airbnb an edge that should be exploited via remedying other risks. It was suggested that the Airbnb hosts’ awareness of the importance of Airbnb in the context of tourism in Egypt should be enhanced. Additionally, a legislative framework should govern Airbnb transactions to secure tourists in dealing with Airbnb hosts. Professionalism in providing Airbnb services should also be adopted. Future studies in the context of the current subject could conduct multi-group analyses according to different types of Airbnb accommodation and use a larger sample size.

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Contributions to the design of regional tourism innovation policies: Evaluation of determinants in Latin America

Lopes,

Estevão

2024

Journal of Innovation & Knowledge

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Travel intention determinants during COVID-19: The role of trust in government performance

Cited by 17 publications

References 36 publications

Influencing Travelers’ Behavior in Thailand Comparing Situations of during and Post COVID-19

Influencing Travelers’ Behavior in Thailand Comparing Situations of during and Post COVID-19

Risks in Relation to Adopting Airbnb Accommodation: The Role of Fear of COVID-19

Contributions to the design of regional tourism innovation policies: Evaluation of determinants in Latin America

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