Travel satisfaction and travel well-being: Which is more related to travel choice behaviour in the post COVID-19 pandemic? Evidence from public transport travellers in Xi’an, China

Wang, Yucheng; Gao, Yanan

doi:10.1016/j.tra.2022.10.003

Cited by 20 publications

(12 citation statements)

References 84 publications

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“…Using the structural equation model (SEM), the research emphasised that those intending to use transit during the pandemic upon the TSP’s implementation and vaccination administrations were more optimistic about returning to transit post the pandemic ( Mashrur et al, 2022 ). Another study, using a similar modelling approach, remarked that considering travel well-being instead of travel satisfaction would be more insightful for post-pandemic transit service planning ( Wang and Gao, 2022 ). In addition, Downey et al’s random parameter bivariate probit model identified potential factors such as pre-lockdown travel choices, COVID-19 risk perception, household size and region significantly, which could affect an individual’s preference towards future public transit usage in Scotland ( Downey et al, 2022 ).…”

Section: Literature Reviewmentioning

confidence: 99%

What can bring transit ridership back: An econometric study on the potential of usage incentives and operational policies in the Greater Toronto Area

Mashrur

Wang

Lavoie

et al. 2023

Transportation Research Part F: Traffic Psychology and Behaviou

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Section: Literature Reviewmentioning

confidence: 99%

What can bring transit ridership back: An econometric study on the potential of usage incentives and operational policies in the Greater Toronto Area

Mashrur

Wang

Lavoie

et al. 2023

Transportation Research Part F: Traffic Psychology and Behaviou

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“…More seriously, many cities face serious traffic problems-for example, air pollution and congestion. Switching travel modes is considered to be one of the effective ways to alleviate traffic problems in cities, i.e., encouraging commuters to leave their private cars and use public transport more (Sajjad et al, 2020;Wang & Gao, 2022). In this context, service quality and travel satisfaction are considered to be essential factors influencing travel mode choice and switching, with higher service quality leading to higher travel satisfaction among commuters, which in turn influences their travel mode switching intentions (Mahmood et al, 2018;Nautwima & Asa, 2022).…”

Section: Introductionmentioning

confidence: 99%

“…Subjective well-being, which can be a multidimensional measure of affect and life satisfaction, including the travel domain, has been the focus of research in the transport field in recent years (Moody & Zhao, 2019;Singleton, 2019b). It has been suggested that the effect of service quality and travel satisfaction on travel mode switching intention is realized through subjective well-being (Wang & Gao, 2022). At present, these findings are not logically summarized and organized, and we cannot clearly understand the relationship and impact of these variables.…”

Section: Introductionmentioning

confidence: 99%

Are Service Quality and Travel Satisfaction two Different Variables?

Dong,

Hashim,

Kamarulzaman

2024

IJARBSS

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Many governments actively encourage citizens to switch travel mode from private cars to public transport to alleviate urban traffic problems. Improving the service quality and travel satisfaction of public transport is widely recognized as a practical approach to reach this target. However, scholars have debated whether service quality and travel satisfaction are separate constructs. Some scholars consider them to be two different concepts, while others consider them to be the same concept. This literature needs to be reviewed and synthesized. Successfully differentiating between service quality and travel satisfaction will effectively inform marketing strategies. Therefore, this study employs a literature review approach to the review of current literature. The results indicate that (1) there is indeed measurement ambiguity between service quality and travel satisfaction in transport behavior research. (2) The measurement of travel satisfaction needs to be based on subjective well-being, which belongs to affective factors, while the assessment of service quality relies on cognitive dimensions. Finally, the results are discussed and summarized, and provide suggestions for future research. This paper can provide research references for travel mode choice behavior and provide research value for the application of service quality and travel satisfaction.

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“…As a comprehensive subjective feeling index, it can reflect older adults' experience of life satisfaction and happiness (10). Although subjective well-being is a complex concept, empirical research has made great progress over the past decade (11)(12)(13)(14)(15). Existing literature has demonstrated that 30 to 40% of individuals' well-being is attributable to genetic factors (13,16).…”

Section: Introductionmentioning

confidence: 99%

Exploring non-linear effects of walking accessibility on well-being in rural older adults of Jintang County: a random forest analysis

Li,

Peng

et al. 2024

Front. Public Health

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ObjectiveThe global concern surrounding the aging population has brought the well-being of older individuals to the forefront of societal attention. Unfortunately, studies focusing on the well-being of older people residing in rural areas are frequently overshadowed by the developmental disparities between rural and urban regions. Thus, this study aims to delve into the non-linear impact of walking accessibility on the subjective well-being of rural older adults. The goal is to gain a comprehensive understanding of this relationship, ultimately contributing to an improved quality of life and health for older adults in rural areas.MethodsIn this study, the Random Forest algorithm was employed to explore the non-linear effects of demographic variables, perceived safety, subjective built environment (including perceptions and preferences of the built environment), and walking accessibility on the subjective well-being of older adults.ResultsThe findings of this study underscore the pivotal role of walking accessibility in influencing the well-being of older adults, particularly in terms of access to bazaars and health centers, where non-linear and threshold effects are evident. Furthermore, community safety, road conditions, and walking preferences were identified as positive influencers on the well-being of older adults. Well-being trends varied with age, revealing noteworthy non-linear relationships for certain variables.ConclusionThe insights gained from this study provide crucial theoretical guidance for the development of policies tailored to the unique context of rural aging. By taking into account factors such as walking accessibility, community safety, health support, and social interaction, we can create an improved living environment for rural older adults, ultimately enhancing their happiness and overall quality of life.

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Travel satisfaction and travel well-being: Which is more related to travel choice behaviour in the post COVID-19 pandemic? Evidence from public transport travellers in Xi’an, China

Cited by 20 publications

References 84 publications

What can bring transit ridership back: An econometric study on the potential of usage incentives and operational policies in the Greater Toronto Area

What can bring transit ridership back: An econometric study on the potential of usage incentives and operational policies in the Greater Toronto Area

Are Service Quality and Travel Satisfaction two Different Variables?

Exploring non-linear effects of walking accessibility on well-being in rural older adults of Jintang County: a random forest analysis

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