Uma Revisão dos Impactos dos Atributos de Loja

Sousa, Eduardo Mesquita de; Herrero, Eliane

doi:10.53946/rmr.v1i1.6

Cited by 2 publications

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“…Conducting an ED bibliometric study is relevant when it comes to exploring how knowledge flows between peers in the academic‐scientific universe, its production process, and in the dissemination of knowledge of this phenomenon and its consequences. Bibliometric studies include analysis of a field composed of scientific production generated within well‐defined frameworks (in time and space, for example) (Sousa & Herrero, 2021).…”

Section: Introductionmentioning

confidence: 99%

“…We followed the recommendations for bibliometric research in Applied Social Sciences (Zupic & Čater, 2015) and, more specifically, Administration and Marketing (Marchiori et al, 2021).Conducting an ED bibliometric study is relevant when it comes to exploring how knowledge flows between peers in the academicscientific universe, its production process, and in the dissemination of knowledge of this phenomenon and its consequences. Bibliometric studies include analysis of a field composed of scientific production generated within well-defined frameworks (in time and space, for example) (Sousa & Herrero, 2021).Studying ED from the consumer behavior perspective makes sense if we consider that many crucial functions in our lives involve our own will: making choices and decisions, assuming responsibilities, initiating or inhibiting behavior, and making action plans and carrying…”

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Ego depletion in consumer behavior: A review, synthesis, and research agenda

Rafael

Lopes

2023

J of Consumer Behaviour

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This research aims to identify, analyze, and map the intellectual structure of the topic of ego depletion in consumer behavior through the bibliometric strategies of namely co-citation analysis and bibliographic coupling. We performed the co-citation analysis covering 20 years of research, divided into two 10-year analyses. The bibliographic coupling analysis focused on recent research covering the last decade, divided into two five-year analyses. The results presented the most important research, authors, research centers, and journals on the topic, as well as the factors derived from the co-citation and bibliographic coupling analysis, the evolution of the theme between the analysis and subsequent periods, and the agenda for future research. The main contribution of this article is the proposition of an agenda for future research on ego depletion and its effects on consumer behavior. | INTRODUCTIONSeveral fields have studied ego depletion (ED), including psychology and marketing . Initially, Baumeister et al. (1998) empirically presented ED and referred to the ego depletion strength model, which is defined as the decrease in ego resources after self-regulatory tasks . The current literature presents improved definitions of ED, such as the ego depletion processing model, which states that the ED mechanism is triggered by temporary changes in motivation and attention that affect subsequent self-control .The ED literature originated in psychology (Baumeister et al., 1998).ED incorporated marketing, particularly in studies of consumer behavior (CB), to understand how reducing self-regulation affects consumer goals . ED and its effects on CB have been widely studied in the current literature (Hildebrand et al., 2021).According to Reynolds and McCrea (2016), several studies published in recent years have discussed ED, and ED is one of the best-documented models of self-control in the literature. In researching the topic in the Thomson Reuters ISI Web of Science (WoS) and Elsevier's Scopus databases, we found 2275 manuscripts (1590 and 685, respectively). Analyzing the studies published in the WoS, Scopus, and Google Scholar databases, we did not identify any bibliometric study on ED or relating ED and CB. This gap in the literature motivated the present study.Encouraged by the relevance of the study of the theme (Reynolds & McCrea, 2016) and by the lack of bibliometric research on ED in CB, we propose the objectives of this research: to identify, analyze, and map its intellectual structure from its origin to the present day, to establish its state of the art and future research trends. Table 1 presents the research questions based on the objectives. From the established objectives, we understand that the accuracy of bibliometric strategies of co-citation "connects documents, authors, or journals based on joint appearances in reference lists" and bibliographic coupling "connects documents, authors, or journals based on the number of shared references." We followed the recommendations for bibliometric research in A...

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Section: Introductionmentioning

confidence: 99%

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confidence: 99%

Ego depletion in consumer behavior: A review, synthesis, and research agenda

Rafael

Lopes

2023

J of Consumer Behaviour

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M-commerce in emerging markets: the effect of quality on consumer loyalty

De Sousa,

Lopes,

Gonzalez

2023

RMR REVIEW

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Objetivo: Examinar o efeito da qualidade dos serviços do m-commerce na satisfação e lealdade na consumidores. Além disso, analisaram-se as propriedades psicométricas da escala MS-SQ (mobile shopping service quality) em um país emergente, tropicalizando o instrumento para esse contexto. Metodologia: Foi realizada uma survey (n=110), cujos dados foram analisados por meio de Modelagem de Equações Estruturais (MEE). Originalidade: Este estudo apesar de replicar a escala de mensuração da qualidade percebida de serviços mobile, é o único a testar estas medidas em um país emergente (Brasil). Principais resultados: Os resultados deste estudo confirmam as quatro dimensões da MS-SQ (eficiência, realização, capacidade de resposta e contato). Além disso, confirmou-se o efeito da qualidade dos serviços de compras móveis na satisfação e lealdade dos consumidores. Contribuições teóricas: Este estudo traz, na escala traduzida para o português e aplicada no Brasil, uma ferramenta gerencial eficaz para que o operador mensure cada um dos itens que a compõem, como um termômetro para a lealdade do consumidor.

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Uma Revisão dos Impactos dos Atributos de Loja

Cited by 2 publications

References 45 publications

Ego depletion in consumer behavior: A review, synthesis, and research agenda

Ego depletion in consumer behavior: A review, synthesis, and research agenda

M-commerce in emerging markets: the effect of quality on consumer loyalty

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