“…More specifically, these theories have been relied upon to study the use of media by workers (Daft and Lengel 1986;Trevino, Lengel, and Daft 1987), teleworkers (Higa et al 2000), virtual teams (Wijayanayake and Higa 1999), and managers (Lengel and Daft 1988;Markus 1994). As well, they have been applied to study the use of electronic mail (Adria 2000;Dawley and Anthony 2003;Lee 1994;Marginson, King, and McAulay 2000;Markus), the use of multimedia (Lim, O'Connor, and Remus 2005), the execution of negotiation tasks (Purdy, Nye, and Balakrishnan 2000), teamwork (Alge, Wiethoff, and Klein 2003;Lowry and Nunamaker 2003), workers' performance (Mennecke, Valacich, and Wheeler 2000;Suh, 1999), the quality of organizational communication (Byrne and Lemay 2006;Cable and Yu 2006), the transfer of knowledge (Hasty, Massey, and Brown 2006), the accuracy of distance education programs (Shepherd and Martz 2006), the quality of service (Froehle 2006;Vickery et al 2004), and the impact of media on product development (Banker, Bardhan, and Asdemir 2006;Ganesan, Malter, and Rindfleisch 2005).…”