Using information technology to achieve management innovation

Abstract

Purpose The purpose of this paper is to assess the relationship between information technology (IT) use and management innovation through the mediator role of knowledge-based resources. Design/methodology/approach The paper presents empirical evidence from a survey of 109 companies that run hotel establishments in the Spanish territory. A model of relationships is proposed and tested through a system of structural equations. Findings The use of IT favors the development of organizational knowledge and the ability to integrate this knowledge. Moreover, a positive and direct relationship was found between IT use and management innovation, and indirectly through organizational knowledge and knowledge integration capability. Research limitations/implications The designed questionnaire did not include any questions related to specific IT tools that could contribute to better knowledge management practices in hospitality organizations, but rather generic questions about IT use. The large number of IT tools that can potentially support knowledge management practices in hospitality companies would make the questionnaire unwieldy for its target respondents. Originality/value This paper sheds light on a topic that has hardly been studied in the services literature. Specifically, it addresses the way organizations can facilitate management innovation through the use of IT, while considering the mediator role of knowledge-based resources.

Footwear Design Strategies for the Thai Footwear Industry to Be Excellent in the World Market

“…The empirical variable of IT influences directly on innovation empirical variables at a statistically significant level of 0.001. This can be explained by IT contributing directly to more productivity, cost reduction, and higher operational efficiency in business concerning economy, trading, and industry [22,28], conforming with the study of Valmohammadi; Nieves and Osorio; Ruiz-Torres et al; and Yun and Park [29][30][31][32], who found that IT influences directly on innovation. Therefore, IT is necessary for designers in the Thai footwear industry.…”

Footwear Design Strategies for Thai Footwear Industry to Be Excellence in World Market

“…The empirical variable on IT influences directly on innovation empirical variable at statistically significant level of 0.001. This can be explained that IT contributes directly to more productivity, cost reduction, and higher operation efficiency in business concerning economy, trading, and industry [22] conforming with the study of Valmohammadi; Nieves & Osorio; Ruiz-Torres et al [28][29][30] finding that IT influences directly on innovation. IT empirical variable influences directly on marketing analysis empirical variable at the statistically significant level of 0.001.…”

The effective role of work environment and its influence on managerial innovation

“…As a start, Damanpour and Aravind (2012, p.425) innovation is defined as 'the generation (development) or adoption (use) of new ideas or behaviors. ' Nieves and Osorio (2018) saw that through innovation within an organization, there could be a space for product development, service development, and better decision making process, more enhanced managerial plans and strategies, in addition to good practices and hierarchal enhancements. Innovation in organization has been driven by many factors which enhanced its appearance within the field of management.…”

“…According to Damanpour and Aravind (2012, p.424) managerial innovation is defined as "new organizational structures, administrative systems, management practices, processes, and techniques that could create value for the organization". Precedents of this sort of innovation as Nieves and Osorio (2018) noted incorporating total quality management (TQM), just-in-time, quality circle, cost counting, 360 degree feedback, and divisional (M-form) structure for improving performance evaluation. More consideration is progressively being paid by the business and professional press to the vital job of managerial innovation in creating techniques for development, encouraging authoritative change and restoration, and empowering nonstop execution (Rosario et al, 2013).…”