Validation of the Charleston psychiatric satisfaction scale—Hebrew version adapted for use in Israel

Elisha, David; Khawaled, Razek; Radomislensky, Ira; Ponizovsky, Alexander M.

doi:10.4236/ojpsych.2012.22019

Cited by 3 publications

(1 citation statement)

References 12 publications

(15 reference statements)

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“…(10,11) There are many studies that have assessed the reasons that patient given non-Tanta Scientific Nursing Journal attendance stated that "there are differences between psychiatric and nonpsychiatric patients regarding their attendance and satisfaction level , nonpsychiatric patients are more likely to report that "they were unwell with symptoms unrelated to the condition when they miss appointments for which they were due to attend or that they were away on holiday ". (12)(13)(14) .the measurement of patient satisfaction and effectiveness of psychiatric outpatient services allow easy identification of areas of service delivery that can be improved.…”

Section: Introductionmentioning

confidence: 99%

Effect of Education Program about Psychiatric Outpatient Follow- up visit on Patient’s Awareness and Satisfaction of Outpatient Psychiatric Services

Elsherif

Elsayes

Mohamed³

2017

Tanta Scientific Nursing Journal

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Psychiatric patients' awareness regarding importance of outpatient's services has acquired great importance. Patient satisfaction is playing an increasingly important role in quality of care reforms and health-care delivery. The study aimed to determine the effect of educational program about psychiatric outpatient follow-up on patient's awareness and satisfaction of outpatient psychiatric services. Quasi experimental research design was used . The present study was conducted at psychiatric outpatient clinic at Tanta Mental Health Hospital. Sixty of psychiatric patients attended to outpatient's clinic for six month. Two tools were used to collect data for the study .Structured Interview for patients' awareness of outpatient services and Client Satisfaction Questionnaire, to assess client satisfaction with treatment. Results of the study indicated that. There was a significant relation between the patient's level of satisfaction with outpatient's services before and after education program. It was concluded that the implementation of educational program about importance of outpatient services and follow up lead to improve the patient's level of awareness and satisfaction with these services.The study recommended Future research, to identify those specific factors, which this study could not probe into, to help devise plans for improving the service in accordance with expectations and needs of the patients and their caregivers, for better satisfaction with care and improved services.

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Section: Introductionmentioning

confidence: 99%

Effect of Education Program about Psychiatric Outpatient Follow- up visit on Patient’s Awareness and Satisfaction of Outpatient Psychiatric Services

Elsherif

Elsayes

Mohamed³

2017

Tanta Scientific Nursing Journal

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Improving quality of psychiatric care in Latvia by measuring patient experiences

Taube

Berzina-Novikova

2018

Health Policy

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In Latvia, as in many former Soviet Union countries, there used to be little priority given to systematic assessments of the quality of psychiatric care. Furthermore, using the experiences of patients as a measure of quality was unthinkable because psychiatric patients were seen as incapable of assessing quality of psychiatric services. Over the past few years, and facilitated by Latvia's progress along the route of Western democracy and participation in international organizations (EU, OECD), as well as funding support from the EU, several policy documents have been developed with the aim of improving healthcare quality. Simultaneously, several small-scale initiatives have emerged aiming at the promotion of quality of care, such as the quality award, and the quality comparison of psychiatric hospitals. Furthermore, the Psychiatric Inpatient Patient Experience Questionnaire for on-site measurement (PIPEQ-OS) has recently been adapted for use in Latvia. The first application of PIPEQ-OS in a psychiatric hospital in Riga reveals high patient responsiveness, interest and surprise about being asked to participate in the decision-making process regarding treatment and pharmaceutical choices. More widespread use of the PIPEQ-OS has considerable potential for (1) improving information about treatment shortcomings from the patients' perspective and (2) improving the treatment process by opening doors of cooperation with patients and changing deep-rooted paradigms.

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Rural-urban variation in user satisfaction with outpatient mental health services in Southern Malawi: a cross-sectional survey

Chikasema

Hunt

Sorsdahl

et al. 2020

Journal of Mental Health

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Validation of the Charleston psychiatric satisfaction scale—Hebrew version adapted for use in Israel

Cited by 3 publications

References 12 publications

Effect of Education Program about Psychiatric Outpatient Follow- up visit on Patient’s Awareness and Satisfaction of Outpatient Psychiatric Services

Effect of Education Program about Psychiatric Outpatient Follow- up visit on Patient’s Awareness and Satisfaction of Outpatient Psychiatric Services

Improving quality of psychiatric care in Latvia by measuring patient experiences

Rural-urban variation in user satisfaction with outpatient mental health services in Southern Malawi: a cross-sectional survey

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