Value Co-creation in Sharing Economy: Indian Experience

Koul, Surabhi; Jasrotia, Sahil Singh; Mishra, Hari Govind

doi:10.1007/s13132-021-00741-w

Cited by 14 publications

(7 citation statements)

References 44 publications

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“…Tourism sector significantly impacts the economic growth of the local region, state, and country. Furthermore, it helps in improving the quality of services provided to the tourists and it also helps the tourism industry in the advancement of technology (Koul et al, 2021; Wang et al, 2017). The amount spent by a tourist on its shopping, accommodation, and tour activity helps the local institutional bodies and the local community to mobilize that fund for the growth of the destination and improve the living standard of the local communities (Jasrotia et al, 2019; Suhartanto, 2018).…”

Section: Literature Reviewmentioning

confidence: 99%

Impact of Sustainable Tourism on Tourist’s Satisfaction: Evidence from India

Jasrotia

Kamila

Patel

2021

Business Perspectives and Research

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The tourism business is the most effective means to strengthen the economic and financial stability of a country. In a developing country like India this business acts as the backbone to improve the level of happiness of its residents. Sustainable tourism provides equal opportunity to every stakeholder to contribute their part in the development of the society as well as the site. The main purpose of the study was to explore the four dimensions of sustainable tourism, which involve “economic sustainability, environmental sustainability, sociocultural sustainability, and institutional sustainability,” and to study their impact on tourist’s satisfaction. This study involves a survey conducted on tourists visiting selected travel destinations from various states in India. The travel destinations selected for the study involved 26 destinations from 8 states of India. The results suggested a positive relationship of three (environmental, sociocultural, and institutional) sustainability dimensions on tourist’s satisfaction. Findings indicate that the dimensions of environment, sociocultural, and institutional sustainability are important for tourist’s satisfaction and should be included for a holistic approach to planning and monitoring sustainable tourism development.

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Section: Literature Reviewmentioning

confidence: 99%

Impact of Sustainable Tourism on Tourist’s Satisfaction: Evidence from India

Jasrotia

Kamila

Patel

2021

Business Perspectives and Research

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“…Co-creation refers to a process in which customers actively create value with a company [ 4 ]. According to Vargo et al [ 5 ], value co-creation occurs when there exists the “integration of resources and application of competencies.” In the sharing economy, value is co-created through collaboration between users and other potential users [ 6 , 7 ]. As a recent innovation in marketing, value co-creation is considered an important driver of green purchasing behaviour [ 8 ] and provides new opportunities for sustainable consumption and production [ 9 ].…”

Section: Introductionmentioning

confidence: 99%

Managing the value Co-creation of peer service providers in the sharing economy: The perspective of customer incivility

Jia,

Chen,

et al. 2023

Heliyon

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“…Besides, consumers' feedback will lead to perceived value and evaluative judgments (Kim et al, 2022). While some scholars have explored the influence of perceived value on value co‐creation as a unidimensional construct (Tsai et al, 2017), others studied different value dimensions, including social, economic, and technological value, separately (Koul et al, 2022).…”

Section: Resultsmentioning

confidence: 99%

Value co‐creation in the sharing economy: Revisiting the past to inform future

Vasil M,

Chopdar,

Buhalis

et al. 2024

Psychology and Marketing

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The objective of this study is to provide an integrated view of the body of knowledge of value co‐creation in the sharing economy in terms of the topical content and the research background. To this end, this study conducts a systematic literature review guided by the SPAR‐4‐SLR protocol. Leveraging the integrated ADO‐TCM framework, the review identifies 39 antecedents under 3 categories, 7 decision constructs, and 18 outcome constructs related to value co‐creation, as well as the prevalent theories, contexts, and methods explored in this domain. The review exposes several research gaps and offers insightful future research pathways that are directed toward theory, context, and method. These pathways can serve as a guide to strengthen and advance the theoretical, contextual, and methodological foundations of future research, contributing to the sustained evolution of the domain.

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Value Co-creation in Sharing Economy: Indian Experience

Cited by 14 publications

References 44 publications

Impact of Sustainable Tourism on Tourist’s Satisfaction: Evidence from India

Impact of Sustainable Tourism on Tourist’s Satisfaction: Evidence from India

Managing the value Co-creation of peer service providers in the sharing economy: The perspective of customer incivility

Value co‐creation in the sharing economy: Revisiting the past to inform future

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