Violence in the health care workplace: a theme for international cooperation in human resources in the health sector

Campos, Augusto de Souza; Pierantoni, Célia Regina

doi:10.3395/reciis.v4i1.349en

Cited by 5 publications

(7 citation statements)

References 16 publications

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“…Patients, who are increasingly more aware of their rights and have high expectations, often face a malfunctioning healthcare system with its understaffing, poor funding and high workload of the personnel. This, in turn, can generate dissatisfaction, frustration and a feeling of injustice, all leading to an escalation in aggression [1,2]. Analyses have shown that the healthcare and social work sectors have a very high prevalence of workplace violence [3].…”

Section: Introductionmentioning

confidence: 99%

Reporting of workplace violence towards nurses in 5 European countries – a cross-sectional study

Babiarczyk¹,

Turbiarz²,

Tomagová³

et al. 2020

Int J Occup Med Environ Health

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Objectives: This study aimed to assess country-specific evidence of physical and non-physical acts of workplace violence towards nurses working in the health sector in 5 European countries, and then to identify reasons for not reporting violence experienced at work. Material and Methods: This retrospective cross-sectional study was conducted in 5 participating countries (Poland, the Czech Republic, the Slovak Republic, Turkey, and Spain). All registered nurses working in selected healthcare settings for at least 1 year were invited to participate in the study. A questionnaire adapted from the Workplace Violence in the Health Sector Country Case Study -Questionnaire, developed jointly by the International Labour Office, the International Council of Nurses, the World Health Organization and Public Services International, was used. The selection of healthcare settings and the distribution of the questionnaire were conducted according to the recommendations of the questionnaire authors. Results: In total, 1089 nurses submitted completed questionnaires which could be included in the study. Of these, 54% stated that they had been exposed to non-physical violence and 20% had been exposed to physical violent acts. A total of 15% of the surveyed nurses experienced both forms of workplace violence. In addition, 18% of the respondents confirmed having witnessed physical violence in their workplace. The most common perpetrators were patients and patients' relatives. In about 70% of these cases, no actions were taken after the act of violence to investigate its causes. About half of the study group did not report workplace violence as they believed it was useless or not important. The most common consequences of workplace violence included being "superalert" or watchful and on guard. Conclusions: Nurses internationally are both victims of and witnesses to workplace violence. Workplace violence is often seen by nurses as an occupational hazard and, as such, it remains not reported. The first step in preventing workplace violence is not only to acknowledge its existence but also to ensure the appropriate reporting of violent acts. Int J Occup Med Environ Health. 2020;33(3):325-38

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Section: Introductionmentioning

confidence: 99%

Reporting of workplace violence towards nurses in 5 European countries – a cross-sectional study

Babiarczyk¹,

Turbiarz²,

Tomagová³

et al. 2020

Int J Occup Med Environ Health

View full text Add to dashboard Cite

show abstract

Section: Introductionmentioning

confidence: 99%

“…In the occupational sphere, health workers are the most affected victims, with a fourth of all cases of violence at work (3) . This group has direct contact with the public in its professional activities (3) and often works in places that enhance violence (4) . In the context of health workers' reality, the professional group violence most strongly affects is nursing (3,5,6) , explained by its very close contact with patients during nursing care delivery (4) .…”

Section: Introductionmentioning

confidence: 99%

“…This group has direct contact with the public in its professional activities (3) and often works in places that enhance violence (4) . In the context of health workers' reality, the professional group violence most strongly affects is nursing (3,5,6) , explained by its very close contact with patients during nursing care delivery (4) . In addition, the precarious situation of work at Brazilian hospitals located in large urban centers, in combination with professionals' accumulation of jobs, insufficient staff numbers and situations of stress experienced in nursing care can contribute towards ineffective care and result in patients and/or companions' violent attitudes against the team.…”

Section: Introductionmentioning

confidence: 99%

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Violence in daily hospital nursing work

Vasconcellos¹,

Griep²,

Lisboa

et al. 2012

Acta paul. enferm.

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Objective: To describe the frequency of referred verbal, physical and sexual violence and factors associated with verbal violence in nursing teams' work at public hospitals. Methods: Cross-sectional study, involving 1509 workers at three public hospitals in Rio de Janeiro City -(RJ). Bivariate analysis and logistic regression were applied. Significance was set at 5%. Results: The frequencies of verbal, physical and sexual violence amounted to 982 (65.1%), 46 (3%) and 87 (5.7%), respectively. After applying multivariate analysis, higher chances of referred verbal violence were observed among women, younger professionals, with higher education levels, nurses, who were contracted and receive low levels of social support at work. Conclusion: Verbal violence is frequent in the hospital work environment and associated with different characteristics. A less hostile environment needs to be built for nursing workers. Keywords: Working conditions; Violence; Nursing service hospital; Occupational health resumo Objetivo: Descrever a frequência das violências verbal, física e sexual referidas e fatores associados à violência verbal no trabalho das equipes de enfermagem de hospitais públicos. Métodos: Estudo seccional com 1509 trabalhadores de três hospitais públicos do Município do Rio de Janeiro -(RJ). Realizaram-se análises bivariadas e regressão logística adotando-se níveis de 5% de significância. Resultados: As frequências de violência verbal, física e sexual foram respectivamente 982 (65,1%), 46 (3%) e 87 (5,7%). Após a análise multivariada, foram observadas chances mais elevadas de referir violência verbal entre as mulheres, os mais jovens, de escolaridade mais alta, enfermeiros, os contratados e baixo apoio social no trabalho. Conclusão: A violência verbal é frequente no ambiente de trabalho hospitalar em associação com diferentes características. A construção de um ambiente menos hostil para o trabalhador de enfermagem torna-se necessária. Descritores: Condições de trabalho; Violência; Serviço hospitalar de enfermagem; Saúde do trabalhador resumen Objetivo: Describir la frecuencia de las violencias verbal, física y sexual referidas y factores asociados a la violencia verbal en el trabajo de los equipos de enfermería de hospitales públicos. Métodos: Se trata de um estudio seccional realizado con 1509 trabajadores de tres hospitales públicos del Municipio de Rio de Janeiro -(RJ). Se realizaron análisis bivariados y regresión logística adoptándose niveles del 5% de significancia. Resultados: Las frecuencias de violencia verbal, física y sexual fueron respectivamente 982 (65,1%), 46 (3%) y 87 (5,7%). Después del análisis multivariado, fueron observadas oportunidades más elevadas de referir violencia verbal entre as mujeres, los más jóvenes, de escolaridad más alta, enfermeros, los contratados y bajo apoyo social en el trabajo. Conclusión: La violencia verbal es frecuente en el ambiente de trabajo hospitalario asociado a diferentes características. La construcción de un ambiente menos hostil para el trabajador de ...

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“…An increasing number of nurses have experienced physical violence, which may, among others, take the form of beating, kicking, slapping, stabbing, shooting, pushing, biting, and/or pinching, or nonphysical violence such as verbal abuse, bullying/mobbing, harassment, and threats, or a combination of both types of violence (Camerino, Estryn-Behar, Conway, van Der Heijden, & Hasselhorn, 2008;Spector, Zhou, & Che, 2014). Nurses play a central role within health care teams: working antisocial shift patterns and their frequent contact with the public being factors linked to the highest risk of violence (Campos & Pierantoni, 2010;Kowalczuk & Krajewska-Kułak, 2017;Papa & Venella, 2013). According to the literature, the most common sources of violence against nurses are not only patients and their relatives but also other medical staff.…”

Section: Introductionmentioning

confidence: 99%

Violence against nurses working in the health sector in five European countries—pilot study

Babiarczyk

Turbiarz

Tomagová

et al. 2019

Int J of Nursing Practice

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Aim To provide initial data regarding country‐specific evidence of workplace violence towards nurses working within the health sector in five European countries. Methods This is a descriptive and cross‐sectional pilot study, conducted in June 2016. The sample consisted of 260 nurses working in selected health care settings in five participating countries (Poland, Czech Republic, Slovakia, Turkey, and Spain). The questionnaire used was adapted from the International Labour Office/International Council of Nurses/World Health Organisation/Public Services International Workplace Violence in the Health Sector Country Case Study—Questionnaire. Results A large number of participants confirmed that they had been physically attacked or verbally abused in the workplace in the last 12 months. In most cases, the physical and verbal abuse was inflicted by patients and to a lesser degree by relatives of patients, staff members, or managers/supervisors. In the majority of cases, no action was taken to investigate the causes of the incidents. In most cases, participants believed there was no point in reporting the incidents. However, the reasons for not reporting or discussing incidents of workplace violence varied depending on the country. Conclusion Workplace violence towards nurses is a serious problem internationally, and violence prevention strategies need to be implemented.

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Violence in the health care workplace: a theme for international cooperation in human resources in the health sector

Cited by 5 publications

References 16 publications

Reporting of workplace violence towards nurses in 5 European countries – a cross-sectional study

Reporting of workplace violence towards nurses in 5 European countries – a cross-sectional study

Violence in daily hospital nursing work

Violence against nurses working in the health sector in five European countries—pilot study

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