What Chief Executives and Senior Managers Want from Their IT Departments

Information technology and culture: Identifying fragmentary and holistic perspectives of culture

“…We classified one ''key issues'' study of Irish CIOs(Moynihan, 1990) as a parochial study, both because it lacked a comparative analysis with data from other countries, and because it lacked any mention of the potential influence of Irish culture.9 For example, if researchers were studying how HofstedeÕs notion of uncertainty avoidance influences KoreanÕs IT adoption, did they allow for the possibility that uncertainty avoidance may vary among Korean adopters?…”

IS Strategy and IS Contribution: CEO and CIO Perspectives

“…These executives view organizational issues similarly but differ in their perspectives on technical ones (Moynihan, 1990). CEOs rank such organizational issues as IS human resources and IS organizational alignment as more important, whereas CIOs rank such technical issues as maintaining a responsive IT infrastructure and increasing IS productivity as more important (Pervan, 1998).…”

IT leadership from a problem solving perspective

“…According to several recent reviews [42,63], some of the dominant research themes in this area revolve around the roles of different senior executives (both as individuals and collectively) within IT leadership. For example, the nature of the CIO's role (e.g., duties, expectations, obligations) has been studied in some depth [1,4,17,27,29,61,80], as well as the corresponding roles of the CEO and the ''top management team'' [16,40,42,56]. Other works have begun to explore the interactions and relationships between these key players, as well as the collective knowledge and expertise they hold [16,18,19,63,64,89].…”