“…Across studies, the majority of service-users (62%-88%) wanted diagnostic information (Cleary et al, 2010a;Jha et al, 2001;Magliano et al, 2008;Marzanski et al, 2002;Shergill et al, 1998) and indicated that they felt they had a right to access diagnostic information (Clafferty et al, 2001;Cleary et al, 2010a;Luderer & Bocker 1993;Magliano et al, 2008;Shergill et al, 1998). Six studies recommended that services should account for service-user preferences and needs when discussing MHD (Clafferty et al, 2001;Cleary et al, 2010a;Luderer & Bocker, 1993;Magliano et al, 2008;Marzanski et al, 2002;Shergill et al, 1998).…”