This paper has an objective to apply PDCA methodology as a way to improve the quality of production processes in the beverage industry. As part of it, a prior analysis has been done and found the highest breakdown was in the conditioning area of the bottle making production. It has been proofed by the secondary data which showedthe average breakdown in the conditioning area of the bottle making production was about 40% from July to September 2019. A preliminary brainstorming involved a manager and a supervisor of the production department to identify the possible causes of the problem. From brainstorming, there were several potential causes of the breakdown problem have been identified using the cause and effect analysis. They were categorised from machine, man and method factors. For machine factors the potential causes came from the faulty conditioning capacitors, the cable of power condition was short, semi-finished bottle burns in conditioning and low of reliability of conditioning sensors. Meanwhile, from the man factor the potential causes came from the lack of skill from operators in centering the conditioning of the collect. Therefore, from the method factor, the cause was because lack of method with relation to the centering conditioning of the collect. The next stage of this research will apply PDCA methodology to overcome the problem and improve the quality of processes in this company.
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