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There has been a surge in adopting Benefits Management approaches for Enterprise IT governance in recent years, particularly from many thought leaders including the White House, US Military, Australian Government and the like. This has led to the emergence of a new field of study academically: Benefits Management for IT Governance. Our study shows that there is a need for an academic formalisation and a systematic approach of benefits management for IT projects and programmes, especially to provide a decision-making framework for robust agility and innovation. This can be used across wider enterprise governance of IT, particularly for the public sector, where benefits such as revenue and cost can be compelling. We, therefore, propose an Innovation-led Benefits Realisation Framework for IT Governance, a method for identifying benefits and ensuring these benefits are realised. We offer proof-of-concept through case studies.

In the literature, we found that there is a lack of clear implementation strategies for the public sector on IT governance. The work done for IT governance is largely suitable for private sector. In this paper we identify the gaps in the literature and present a practical model for IT Governance through IT/Business alignment, and organizational performance measures.

Abstract:The benefits framework has been widely discussed in recent literature for IT governance. This paper discusses existing IT governance and benefit models, and the issues with their implementation for benefits realization. The paper proposes a novel approach to benefits realization using defuzzification, stratification, target reachability and incremental enlargement principle within an iterative innovation-loop.

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